About Sound Physicians:

Headquartered in Tacoma, WA, Sound Physicians is a physician-founded and led, national, multi-specialty medical group made up of more than 1,000 business colleagues and 4,000 physicians, APPs, CRNAs, and nurses practicing in 400-plus hospitals across 45 states. Founded in 2001, and with specialties in emergency and hospital medicine, critical care, anesthesia, and telemedicine, Sound has a reputation for innovating and leading through an ever-changing healthcare landscape — with patients at the center of the universe.

About the Role:

The Temporary Dispute Resolution Specialist will provide support to the Independent Dispute Resolution (IDR) Team with the independent dispute resolution arbitration process and submission packet.

Essential Duties and Responsibilities:

• Retrieve documentation required for IDR arbitration submission.
• Communicate and follow up with the IDR team - collect completed submission documents in a timely manner
• Coordinate with other departments if documentation is missing.
• Maintain IDR database files to reflect completion of retrieved data.
• Perform other duties as assigned.

Confidentiality

• Maintains strict confidentiality with regard to protected health information understands and adheres to Sound Physicians HIPAA Privacy & Security policies and procedures.
• Maintains strict confidentiality regarding provider information.

Knowledge and Experience:

• Strong understanding of Microsoft software products including Word, Excel, and Outlook.
• Must be detail oriented and thorough in order to ensure the complete and correct required information is collected.
• Must be able to communicate well with a wide variety of contacts at all levels of the organization.
• Must be able to work cohesively in a team-oriented environment and be able to foster good working relationships with others both within and outside the organization.
• Must be an organized "self-starter" requiring little supervision in order to focus on and accomplish tasks.
• Adobe document editor

This job description reflects the present requirements of the position. As duties and responsibilities change and develop, the job description will be reviewed and subject to amendment. #ZR