Job description

Big Sandy Area Community Action Program is looking for
Temporary LIHEAP Intake Workers for the Inez office.

Position Summary: LIHEAP intake workers will assist in the application and eligibility process for the Low Income Home Energy Assistance Program throughout our five county service area. Employees will generally work 40 hours per week.

Job duties and details:

· Assisting customers with basic application forms related to LIHEAP or other utility assistance

· Collecting documentation and determining eligibility and benefit amount

· Maintaining customer documentation

· Answering telephones and providing information on the LIHEAP program or other Community Action services

· Scheduling appointments

· Operating office equipment including copier, fax machine, computer, etc.

Qualifications:

· Excellent communication and customer service skills

· Must be proficient in data entry and retrieval of client information

· Ability to provide services to a wide range of clients

· High school diploma or equivalent required

· Offer contingent on background screening and drug testing policies

Wage

$10.10 per hour

Big Sandy Area Community Action Program is one of a network of more than 1,000 Community Action organizations located across the United States committed to fighting poverty by empowering individuals. This project is funded, in part, under a contract with the Cabinet for Health and Family Services with funds from the Community Services Block Grant Act and the U.S. Department of Health and Human Services.

An equal opportunity employer

Job Types: Full-time, Temporary

Pay: From $10.10 per hour

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Inez, KY: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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