Job description

Testing Coordinator

Full-time. Tuesday - Saturday, 9:00am-5:00pm Pacific

The Role:

The Testing Coordinator is a highly organized, detail-oriented professional who helps to support the company’s in-person and online practice testing for both regular and special events. The students who complete Compass practice tests are clients or prospective clients for test prep tutoring programs. The Testing Coordinator also supports new products related to practice testing and performs additional administrative tasks, as needed, as part of the company’s administrative team. The position reports to the Operations Director and Practice Test and Classroom Manager. This is a remote position.

Essential Functions:

• Support in proctor coordination (hiring/training/scheduling/post-test follow-up)
• Support in test day coordination (setting up a test/day-of contact for the administration/post-test follow-up)
• Support in the development of AP programs and classroom programs
• Update test materials frequently (proctor training materials, scripts, family confirmation emails, etc.)
• Update pages on company website (particularly practice test location pages)
• Build event registration websites for schools for practice tests and webinars
• Create Zoom events for College Night Presentations
• Data entry (practice test rosters) / grading
• Answering phones
• Responding to emails (communicating with families/counselors/proctors)
• Keep events up to date in proprietary CRM interface
• Researching and booking venues for practice test events
• Provide overall great customer service to prospective clients, active clients, and tutors for all regional offices
• Create and maintain sensitive e-files for clients, employees, and operational functions

The Ideal Candidate:

At Compass, our employees stand out not only for what they do but also for how they think. We ask for conscientious and consistent effort to align daily actions with long term goals.

While handling the busy demands of a routine day, our ideal Testing Coordinator will remain highly reliable, dependable, and consistent. We expect that the contributions of the Testing Coordinator will help keep all of the behind-the-scenes pieces of our on-going practice testing moving. The role is ideal for someone who is impeccably organized, thorough, and detail-oriented. It’s great for someone who both works very well on a team and enjoys working independently and taking ownership of projects.

In Return:

We strive to make our employees feel confident and secure, trusted and supported. We look for hard-working team players who seek a work environment that is casual, friendly, fast-paced, organized, collegial, and non-bureaucratic. We are committed to providing the help – and the autonomy – needed to succeed.

Qualifications:

• Strong interpersonal skills with excellent written and verbal communication
• Experience interacting with clients over the phone and via email
• Experience with data entry and spreadsheets
• WordPress/website building and Adobe Creative Suite experience is helpful, but not required
• Able to work productively with minimal supervision
• Able to work remotely: Tuesday-Saturday, 9:00am-5:00pm Pacific Time

Compensation and Benefits:

• Starting hourly rate of $26.50, reviewed annually
• Quality health insurance plan with modest employee contribution
• 401k with employer match
• Paid vacation/personal days, holidays, and seasonal flex-days
• Wellness stipend
• Top-notch tech infrastructure supported by awesome product development team
• Dynamic, interesting, and talented teammates
• Transparent, equitable environment and ethical management team

To Apply:

Please submit your resume and a cover letter detailing why this position would be a good fit for you. We value thoughtful cover letters and will give priority to candidates who demonstrate interest in this way. Please note that we are unable to accommodate unscheduled drop-ins or phone calls.

Compass Education Group is an equal opportunity employer. It is the policy of this company to consider all applications on the basis of merit without regard to race, color, religion, sex, pregnancy, age, national origin, ancestry, marital status, veteran status, disability, medical condition, sexual orientation, gender identification, or any other protected characteristic. Furthermore, we comply with the ADA and provide reasonable accommodation measures that may be necessary for eligible applicants/employees to perform essential functions.

Job Type: Full-time

Pay: $26.50 per hour

Benefits:

• 401(k) matching
• Health insurance
• Paid time off

Schedule:

• 8 hour shift

Application Question(s):

• Please submit a cover letter to tell us a bit about how you think this position is a good fit for you. Thank you.

Work Location: Remote

arclintfl.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, arclintfl.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, arclintfl.com is the ideal place to find your next job.