POSITION TITLE: Training and Program Manager, Youth & College Division
LOCATION: Washington, DC
TRAVEL: Moderate

POSITION SUMMARY

The NAACP is seeking a Training and Program Manager, Youth & College Division who has the skills, tools, and techniques to plan and achieve project objectives to meet or exceed stakeholder needs and expectations.

RESPONSIBILITIES/DUTIES

• Coordinate local and national trainings and programs in collaboration with staff;
• Manage and track trainings and programs, metrics and outcomes from within the membership;
• Manage administrative workflow by studying methods, implementing cost reductions, developing reporting procedures;
• Arrange clear and efficient protocols for the capture and reporting of information received through the NAACP switchboard;
• Establish rapport with constituents, managers, and employees by arranging continuing contacts, researching and developing new services and methods, setting priorities, resolving problem situations;
• Resolve administrative problems by analyzing information, identifying and communicating solutions;
• Maintain continuity of work operations by documenting and communicating needed actions to management, discovering irregularities, determining continuing needs;
• Assist in preparation of regular mailings and materials for special projects;
• Conduct and maintain a comprehensive filing system for the department;
• Administer all procedures for the department;
• Handle special projects as assigned;
• Prepare check requests and purchase requisitions for the department as needed;
• Assist in the maintenance of the Youth & College Division database;
• Support the Director with special project deadlines and inter-departmental projects;
• Complete administrative projects by identifying and implementing new technology and resources, redesigning systems, recommending re-deployment of designated resources;
• Accomplish department and organization mission by completing related results as needed; and
• Perform any other related duties as may be assigned by the National Director of the Youth & College Division or other designee.

NATIONAL YOUTH WORKS COMMITTEE, CONFERENCES AND EVENTS:

• Plan and execute administrative procedures and routines in support of meetings, trainings, events, and conferences led by Director;
• Research and assist in the development of meeting and training materials;
• Coordinate and oversee all onsite logistics for procedures and routines in support of meetings, trainings, events, and conferences;
• Coordinate travel and set-up logistics with Events Planning;
• Monitor expenditures versus approved budgets for the meetings, events and conferences;
• Coordinate mailings; and
• Moderate traveling required.

QUALIFICATIONS

Education/Professional Experience

• Bachelor’s degree, some college coursework or equivalent experience preferred;
• 3-4 years of administrative support experience, and knowledge of office procedures;
• 3-4 years strong project coordination background with track record of completing project within given timelines;
• Previous experience with meeting, travel, or event planning;
• Ability to multi-task and work under pressure of time and urgent deadlines;
• Attention to detail and ability to work independently; and
• Ability and willingness to travel upon request.