Wellbridge Unit Secretary will manage care throughout the facility and are responsible for providing clerical and administrative support for the needs of a licensed inpatient medically supervised stabilization and withdrawal program, rehabilitation program and
reintegration program. Carries out the Wellbridge vision, values and overall strategic planning, clinical management,
patient care, budgeting, financial management and quality management. Promotes service standards and creates a
patient-focused caring environment while addressing and meeting the individual needs of all patients. Fosters an
environment of collaboration and respect with physicians, nurses, therapists, counselors and other healthcare team members

Clerical

• Provides clerical and administrative clinicians in delivery of individual and group therapy for all treatment programs for patients and their family members
• Maintains patient medical records in proper order and per procedure
• Manages clinical data and result entry including psychosocial features, laboratory results, vital signs sheets
• Maintains policy and procedure manuals.
• Manages clinical orders to and from clinicians and pharmacy
• Monitors patient flow thru admissions, transfers and discharges
• Answers telephones and communicates messages to appropriate staff
• Reviews medical records and related data for accuracy and completeness
• Oversees office supply inventory
• Orders supplies, equipment and stationary
• Responds to needs of visitors, physicians, patients and other members of the health care team as soon as possible courteously and compassionately
• Observes standard policies, procedures to ensure safety, quality services and compliance with accrediting entities.
• Facilitate a safe and constructive therapeutic environment Supervision and Support

1. Model the Wellbridge philosophy of patient-centeredness, empowerment, and cultural proficiency and seek supervision from
administrative and clinical staff

• Maintains a safe and caring environment for patients that is conducive to positive health teaching, and maintenance; patient and family expectations of care
• Recognizes the need for patient care to be delivered in a culturally sensitive manner and models sensitivity to all staff
• Seeks and engages in supervision from other clinicians and peers

Collaboration

1. Support a culture of high quality of care across organization

2. Work collaboratively with clinician colleagues to complete clinical and administrative tasks

3. Be receptive to input from and develop strong relationships with peers, other clinical and research staff

4. Provides information to patients and visitors; greets and directs visitors

Coordination

1. Makes recommendations for growth and development of organization

2. Responds in a timely fashion to staff concerns and functions proactively to retain staff

3. Maintains bulletin boards in an orderly up to date fashion

4. Distributes mail, packages, and flowers to patients

5. Maintain understanding of treatments and practices of Wellbridge and reinforces treatment goals of patients