Candidate should be a motivated team player with a positive attitude and possess good organizational and communication skills. Individual should be able to function well in a multi-task environment with attention to detail, and willing to accept new and diverse assignments. Candidate must be able to work with all organizational levels including fellow-employees, customers and management.

Primary Duties & Responsibilities:

• Provide inventory support throughout various channels and cross functional areas within the warehouse.
• Correspond directly with URBN personnel companywide to provide accurate inventory data and resolve discrepancies.
• Responsible for managing the virtual location for all lost cases at IFC and provide root cause analysis to course correct training inefficiencies leading to shrink.
• Work directly with cycle counters to audit overages, shortages, and missed locations.
• Support cycle count team to ensure deadlines are met/exceeded for quarterly cycling.
• Communicate with equipment operators and cycle counters to assist with triggers and same-day reconciliation of locations with inventory discrepancies.
• Partner directly with the flow coordinator and leads for proper consumption of cases to ensure inventory accuracy relating to the status 10 report.
• Maintain login credentials and utilize all software necessary to validate inventory counts and case history.
• Become a direct liaison to the contact center for inventory related questions resulting from customer escalations and proactively communicate inventory matters to mitigate future order cancelations.
• Provide direct support to equipment operators for alternate locations and case inquiries for picking and put away.
• Answer inventory related emails and provide excellent customer service.

• Must be able to work overtime as required
• All other duties assigned by Supervisor and/or Manager

Knowledge, Experience & Skills Required:

• High school degree or GED required
• Professional written and verbal communication
• Ability to work continuously on a computer
• Problem solving and reporting skills
• Strong computer skills
• Experience with inventory control

Physical Requirements:

• Ability to sit or stand for extended periods of time
• Ability to manipulate a keyboard for extended periods of time
• Climb, balance, kneel, crouch, or crawl
• Ability to use a computer for extended periods of time
• Lift freight and other objects of various shapes, sizes and weights up to 55 pounds
• Operate warehouse equipment as required for position (i.e. forklift, pallet jack, cherry picker) which requires coordinated movements

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Works in a warehouse environment in all types of weather. Using proper safety procedures will eliminate any potential hazards. The noise level in the work environment is usually moderate.

Disclaimer:

The list of Requirements, Duties, and Responsibilities is not exhaustive, but is merely the most accurate list for the current job. Management reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload or technical development).

Urban Outfitters, Inc. celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or gender expression. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.