Job description
Care Animal Hospital is Hillsborough County's largest full-service mixed animal veterinary facility. We provide a comprehensive range of services for large and small animals of all species. From dogs and cats, to birds, reptiles, large and small exotics, pocket pets, horses, goats, pigs, zoo animals and everything in between, we will treat them all. In addition to the main hospital our 10 acre complex includes a small animal boarding facility, a wildlife recovery and treatment center as well as a petting zoo for orphaned and abandoned animals. Our sister hospital, Brandon Equine Medical Center, is located on property. They are the west coast of Florida's only equine medical and referral
center.
We are seeking a dynamic Practice Manager to join our hospital team!
About the Position:
In partnership with the Lead Veterinarian, the Practice Manager plays an integral role in leading the hospital team and providing excellent customer service to our patients. The practice manager is responsible for day-to-day hospital operations and serves as a liaison between the hospital team and our corporate support functions, including: marketing, payroll, IT, recruiting, finance, etc. This is a full-time position reporting to the Regional Director of Operations.
Key Responsibilities Include
- People Management: recruiting, developing, disciplining, and terminating paraprofessional staff, including annual performance reviews
- Financial Management: overseeing the hospital’s P&L, including accounts payable/accounts receivable, payroll, and inventory
- Customer Service: resolving client issues and escalations and overseeing follow-up communications
Qualifications
- Minimum of 3 years’ experience in a supervisory role
- Veterinary practice management experience preferred, although we will also consider strong candidates from other service industries (i.e. human healthcare, retail, restaurant, hospitality).
- A positive, can-do attitude; strong people skills/emotional intelligence; willingness to roll up your sleeves and chip in to help the team
Benefits:
- Health Care Plan (Medical, Dental & Vision Options)
- 401k Match
- Generous paid time off (PTO)
- Six (6) weeks of paid Parental Leave
- One (1) Work/Life Balance day off
- Short-term and long-term disability options
- Supplemental insurance options
- Discounted Veterinary Care
- Corporate discount program
- Opportunity to make an impact in your community while tackling a challenging variety of tasks and the ability to help animals among a great team of people!
Care Animal Hospital is located in Brandon, FL in an upper middle class community near Tampa with great schools. Located minutes from major sports arenas, beaches, universities, and a thriving downtown and historic district. Thousands of acres of horseback riding trails and parks within a few miles of our hospital. Brandon is an amazing place to live and raise a family!
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