Job description

About our clinic:

Maplebrook Pet Care Center is a full-service veterinary hospital and boarding facility dedicated to providing the highest quality service with genuine care. We strongly believe in partnering with our clients to provide our patients with the highest quality of care. We are committed to enhancing our patient’s quality of life by providing preventive medical care through comprehensive exams, diagnostics, surgery, dentistry, and nutritional counseling. Our ultimate goal is to give our patients the opportunity to live a long, happy, healthy life with their families.

Specific responsibilities & duties:

• Learn how to use and navigate our computer-based management software including scheduling, client database, reminders, invoicing, etc.
• Ability to multi-task and manage phone calls, emails, in-person client service, etc.
• Be able to provide compassionate customer service with emergent medical conditions and end of life events.
• Develop great client relationships and earn a relationship for delivering exceptional client service.
• Handling animals at times is necessary as well as other duties as assigned.
• Ability to process payments.
• Punctuality and reliability is expected.

Required qualifications/experience:

• Our ideal candidate will have had previous experience as a veterinary receptionist and/or experience in the veterinary industry.
• Experience with Avimark veterinary software is a plus.

Desired personality characteristics:

• Our ideal candidate must be outgoing and have a positive attitude.
• Must possess critical thinking skills and be able to problem solve.
• Must excel at professional communication and be able to remain calm and confident in stressful situations.
• Must be willing and eager to learn new things and excel at teamwork.

Maplebrook Pet Care Center offers a wonderful benefits package including discounted pet care, retirement plan with company match (IRA simple plan), and uniform allowance. Pay rate is based on qualifications.

Job Type: Part-time

Pay: $14.00 - $17.00 per hour

Benefits:

• Employee discount
• Retirement plan

Schedule:

• 10 hour shift
• 4 hour shift
• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Weekend availability

COVID-19 considerations:
Feel free to ask.

Experience:

• Veterinary experience: 1 year (Required)
• Customer service: 1 year (Preferred)

Work Location: In person

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