Vice President Strategy & Transformation
Whippany, NJ

As a Barclays Vice President Strategy & Transformation, you’ll be an instrument part of the COO Strategy and Transformation (S&T) team which is responsible for leading critical re-engineering and diagnostic efforts across four transaction cycles: Cards Platform, Merchant Services, Fraud, and Contact Center (all of which have Operations and Technology Teams), as well as supporting US Collections initiatives. This is a highly visible role where you’ll need to use your analytical skills, project management experience, and expertise in operational transformation to execute Strategy and Transformation projects across the bank transaction cycles to drive operational efficiency; examples include location strategy, vendor strategy, cost of service, operations digitization/automation, control automation.

Barclays is one of the world's largest and most respected financial institutions, with 329 years of success, quality and innovation behind us. We've helped millions of individuals and businesses thrive, creating financial and digital solutions that the world now takes for granted. An important and growing presence in the USA, we offer careers providing endless opportunity.

What will you be doing?

• Identifying and executing Strategy and Transformation projects across the TCs to drive operational efficiency
• Completing de facto Chief of Staff office activities, such as pulling together papers from across the organization for Boards, Regulators, and senior leadership and running required governance forums
• Lead a portfolio of Special Projects (that drive cost efficiency, operational efficiency, better customer service, and/or better controls
• Scope and manage projects day-to-day
• Own key stakeholder relationships (including cross-functional)
• Develop knowledge and understanding of portfolio/project risks and dependencies to be able to assess the impact of issues and make useful recommendations to impacted stakeholders
• Partner with various project managers and key stakeholders to develop an agreed engagement and escalation process; include risks and issues where dependencies have been identified

What we’re looking for:

• Process Oriented mind-set as demonstrated by prior experience with operational transformation, continuous improvement, lean or 6 sigma experience
• Substantial years’ experience delivering on transformation programs in a regulated environment
• Proven experience improving profitability and reducing cost by optimizing operational capabilities
• Well versed in making changes in an operational setting by interfacing with compliance, front office, and tech personal to implement procedural, technical and automation solutions (e.g. machine learning, AI, RPA)

Skills that will help you in the role:

• Credit Card, Online Banking, or Call Center industry knowledge/experience
• Financial Services or Consulting Experience
• Desire to work in a fast-paced environment. High energy, high level of commitment.
• MBA preferred

Where will you be working?

At Barclays, we are proud to be redefining the future of finance and here at Whippany we are defining the future of the workplace and the future of the way we work and live. We are creating a unique community, one of four strategic tech-enabled hubs that will redefine opportunity for everyone who works here. Whatever you do at Whippany, you’ll have every chance to build a world-class career in this world-class environment.

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