Position Summary:

Gibsons Restaurant Group (GRG) is seeking an IT leader to develop the strategy and vision for the organization, including planning, implementing and managing the overall use of information technologies across GRG, while ensuring support and security.

Essential Duties and Responsibilities:

• Ensure commitment to up time and uninterrupted customer experience at every location
• Develop and communicate GRG technology vision and goals
• Develop IT strategic plan and deployment of GRG technology and infrastructure.
• Develop and effectively manage the IT budget including estimating and establishing cost parameters and ROI
• Review current IT systems, evaluate effectiveness and recommend enhancements
• Implement and manage technology to streamline internal operations to optimize strategic benefits
• Ensure GRG’s technology processes comply with all requirements, laws, and regulations
• Research current and new industry trends, technologies and software development
• Collaborate with the Ops and Executive Teams to create long-term plans and improvements
• Establish, communicate and enforce IT guidelines and standards
• Create and customize technology systems for optimized performance, including developing and documenting (SOPs) systems and processes for effective utilization
• Purchasing technology software, equipment, and accessories for GRG
• Responsible for user support, training and adoption of all systems, hardware and equipment used both at the restaurants and corporate office
• Manage and lead IT team, providing skills and overall performance development as well as support and mentorship
• Assign duties and manage quality of work, hold team members accountable for their work.
• Provide day-to-day guidance and oversight of the team; actively work to develop, promote and recognize performance.
• May provide other duties as assigned

Qualifications:

• Proven experience in an IT leadership role or similar; including change management
• Excellent knowledge of IT systems and infrastructure
• Background in designing/developing IT systems and planning IT implementation
• Demonstrated Project Management skills (certification preferred)
• Solid understanding of data analysis, budgeting and business operations
• Able to multitask, prioritize, and manage time efficiently
• Able to build strong interpersonal relationships with other senior management throughout GRG.
• Able to be a “big picture” thinker and a hands on practitioner
• Excellent leadership, team building, and management skills
• Excellent verbal and written communication skills
• In-depth understanding of the restaurant industry
• Takes ownership of IT voice and vision
• Creative problem solver who thrives when presented with a challenge
• Able to analyze problems and strategize for better solutions

Education:

Bachelor’s degree in information technology, computer science, management information systems or related field. MSc/MA preferred.