Job description
Description
Do you strive to make an impact in all that you do? Do you live for action and enjoy fast-paced work? Do like to solve problems, enjoy technology, and have a natural interest in fixing things? If you said yes to each question this role might be right for you! Join us and you'll find that the focus is all about you. You're recognized and treated as an individual. Your training is unique to you - tailored to your own wishes and needs - and will continue throughout your career with us. The only constant is that you will be challenged and stretched, but within a supportive environment, working with some of the brightest minds in the business.
What You Will Be Doing
- Set up printing equipment according to manufactures specifications.
- Configure Printing equipment according to the customer's needs.
- Handles all level escalations when needed.
- Review history and determine next steps for excessive service needs, up to and including replacement devices
- Maintain manufacturer warranty documentation and orders parts accordingly
- Maintain clear communication with operations regarding deliveries and warehouse needs
- Assist with warehouse inventory management
What Should The Right Person Will Have
- Strong interest to learn and be trained, mentored, and coached
- Positive, professional attitude and a team player
- Technical Industry Experience on Color/Black-White MFPs - Xerox, Canon, HP, and other brands preferred but not required - we will train you!
- Strong Verbal and Written Communication Skills
- Strong technical aptitude and curiosity to fix things.
- Able to lift up to 50lbs and push and pull up to 75lbs
- Proficient computer knowledge, especially in Microsoft Office programs and in desktop technology
- High School diploma or equivalent required
- Must at least 21 years of age or older with a clean driving record
Flex Technology Group Company is committed to providing equal employment opportunities for all applicants and associates. The Company does not unlawfully discriminate on the basis of race, color, creed, pregnancy, religion, sex, national origin, age, disability, veteran, marital, or any other protected status. The Company also makes reasonable accommodations for disabled employees. Finally, the Company prohibits the harassment of any individual based on their protected status. This policy applies to all areas of employment, including recruitment, hiring, training, promotion, compensation, benefits, transfer, and social and recreational programs.
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