Job description
Warehouse & Inventory Specialist/Customer Service
Job Description
Precision Garage Door Service is a growing local family-owned garage door service company that services the Portland OR/Vancouver, WA metro area. We pride ourselves on having the best team in the industry! We encourage our team to speak up and value your ideas to make us better. Precision Door Service is currently seeking a Warehouse & Inventory specialist in our Tigard office. This job has a mixture of office and warehouse and you will not get bored!
Duties:
- Creating and updating information in our computer systems while focusing on maintaining a high level of accuracy and responding quickly.
- Maintain warehouse inventory and restock trucks daily. Receive in inventory and help with inventory management
- Pull and stage orders for the next day.
- Monitor and follow up on customer orders.
- Ability to make quick decisions and understand the customer's needs.
- Data entry and other areas of administrative work.
- Picking up or delivery of parts of materials at vendors.
- Unloading deliveries and shipments of garage doors and parts. Need to be able to lift 60-80 lbs regularly.
- Other administrative or other duties as directed by the supervisor.
- Backing up CSR staff taking inbound calls from prospects or existing customers, answering product and service questions, scheduling appointments related to garage doors and garage door openers.
- Assist in managing the service schedule and dispatch technicians
The ideal candidate should enjoy a fast-paced environment utilizing their skills and abilities with: customer service, sales, excellent accuracy, ability to prioritize work, problem-solving, listening, phone skills, analyzing Information, multi-tasking, and excellent organizational skills. Job Requirements:
- General knowledge of MS Excel, Word, and email, Filing, Copying, search engine use, inventory systems.
- 3+ years in warehouse or customer service
- Work schedule- Tues-Sat 7:00am-4:00pm, occasional overtime
- Clean valid Oregon or Washington driver record and license.
- Must be able to lift 60 lbs. regularly and up to 80 lbs. occasionally, use a ladder, and drive a pickup truck or cargo van.
With a career at Precision Door Service, you become part of a team that's recognized for their commitment to customer service, with an A+ rating with the BBB, and the Angie's List Super Service Award. This position has promotion potential and you can grow with us.
Great benefits, hourly pay starting at $21/HR + DOE
Job Type: Full time
Salary: $21.00 /hour
Job Type: Full-time
Pay: $21.00 - $23.00 per hour
Benefits:
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Bonus pay
COVID-19 considerations:
All employees are fully vaccinated and we are following CDC and local health official guidance.
Application Question(s):
- The job requires loading and unloading of garage doors and parts. Are you able to safely lift and carry 60 lbs frequently and up to 80 lbs occasionally?
Experience:
- inventory or warehouse: 1 year (Preferred)
License/Certification:
- and clear Oregon/Washington drivers license? (Required)
Work Location: One location
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