Job description

10 Roads Express is one of the largest mail contractors in the United States. Our mission is to service the needs of the US Postal Service at locations across the country with on-time delivery, courtesy, safety, and efficiency. With quality equipment driven by our dedicated and experienced team of drivers, we are sure to deliver the mail to meet the customer’s needs. As we continue to grow, we need individuals who align with our core values. Drive your career forward at 10 Roads!

Some AMAZING facts about 10 Roads Express that make us THE team to join:

• We are the largest contractor of the USPS in the country
• We are the 44th largest for hire trucking company in the nation
• We have 35 shop locations nation wide
• We have 5 shops in the Chicagoland area alone
• Our fleet consists of a variety of trucks but predominantly everything is 2016 or newer. We even have 700 of the latest 2022 Volvo, Mack and KW trucks already in our fleet or on order

Position Overview: The Weekend Dispatcher will be part of a growing team that is focused on driving the long-term growth of our business. You will work closely with fellow team members and interface directly with customers and drivers to ensure timely delivery according to contract requirements.

Schedule: Saturdays & Sundays 6 AM - 6 PM | Thursday & Friday 10 AM - 6 PM

Job Duties:

• Review & follow driver managers notes & direction for after hours planning
• Ensure on time pick ups are met & drivers are tracked
• Update customers on pick up / delivery delays of any sort
• Answer a high volume of phone calls and emails
• With driver managers direction, work on load recovery plans
• Handle accidents / call offs / breakdowns etc. with assistance from the appropriate team members

Job Qualifications:

• Experience within the transportation industry (certainly not necessary)
• Fluent using Microsoft Office products and database software
• Balance between verbal and analytical thinking skills
• Ability to conceptualize big picture ideas
• Computer Literacy (Microsoft Office products, email, etc.)
• Analytical thinking
• Communication with company employees, customer, and vendors
• Multitasking

10 Roads Express is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, national origin, ancestry, gender, gender identity, marital status, status with regard to public assistance, citizenship status, physical or mental disability, sexual orientation, membership or activity in a local commission, veteran status, age, or any other status protected by law.

Job ID: 3241

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 12 hour shift
• Day shift
• Evening shift
• Weekend availability

Ability to commute/relocate:

• Urbandale, IA 50322: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Preferred)

Experience:

• Dispatching: 1 year (Preferred)

Work Location: One location

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