Job description

Position: Member Services Rep - Part Time - Weekend.

Customer Service/Front Desk Activities:

• Greet members and guests providing exceptional customer service making everyone feel comfortable and welcome.
• Answer phones in a friendly manner and assist callers with a variety of questions.
• Check members in, tour and sign up new members, log amenities and communicate updates and events to members and guests.
• Respond to member questions and concerns in a timely and professional manner.
• Conduct beverage or merchandise purchases on the point to sale system.
• Utilize POS system to assist with new membership cards, change of address and billing or payment questions.

Club Cleanliness and Maintenance:

• Go above and beyond to keep the front desk area and lobby clean and orderly.
• Regular facility cleaning and upkeep such as mopping up spills under equipment, trash removal, cleaning windows and mirrors, and re-racking weights.
• Regular cleaning of all exercise equipment and tanning beds.
• Regular restroom and wet area cleaning and stocking.

Qualifications & Requirements:

• Must be 18 years of age or older.
• High School diploma/GED equivalent required.
• Upbeat, positive and professional attitude
• Punctuality and reliability are a must.

Physical Demands/Requirements:

• Walk and stand, for prolonged periods of time.
• Occasionally lift, carry, push, and/or pull moderate amount of weight (up to 50lbs).
• Ability to talk continually in person or on the phone during shift.
• Ability to see in normal visual range with or without correction.
• Ability to hear in the normal audio range with or without correction.

Why you should join Planet Fitness?

• Contribute to changing people’s lives every day by helping us create a healthier Planet!
• Work alongside an amazing group of talented, dynamic professionals!

Job Type: Part-time

Pay: From $12.00 per hour

Schedule:

• 8 hour shift

Work Location: In person

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