Job description
Company Overview:
OutPLEX is recognized as one of the leading call centers and customer contact organizations for superior quality, professionalism and results. Our success can be attributed to one thing – outstanding agents who provide superior services and products to our customers. OutPLEX is a top Teleservices contact center that supports recognized brands with Teleservices and Live Chat.
Description:
OutPLEX is currently staffing for work at home professionals to join our dynamic team! Work at home agents play a vital role, liaising between various customers and the business entities in which we represent. As a WAH Agent, you would be assisting customers answering general questions and resolve problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; and escalating unresolved issues via chat or phone.
Skills and Specifications:
Ability to type from 30WPM - 50WPM with 0 errors.
Ability to multi-task.
Ability to resource product information via tools that are provided to you.
Ability to independently research information via the internet.
Sales experience a plus!
Outstanding spelling, grammar, and communication skills a MUST!
Computer Requirements:
Must be hardwired to the internet
Must have Windows Operating System (MAC not compatible)
Education and Qualifications:
High school diploma from an accredited institution
General Education Degree
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