Job description
Title: 2
nd
Shift Parts Operations Manager
Location: Elmhurst
Position Summary:
The 2nd Shift Parts Operations Manager is responsible for overseeing 2nd shift operations for our counter, phone room, drivers, and warehouse staff. This person will ensure warehouse accuracy for customers, ensure parts are being pulled and/or stocked as needed, drivers routes are set up and Elite Extra process followed. Handle all customer complaint or issues that may arise during 2nd shift. Ensure proper staffing for each shift to meet our customers demands.
Essential Functions & Responsibilities:
- Overseeing the warehouse employees, ensuring all assigned tasks are completed in a timely and accurate manner for 2nd and 3rd shift
- Responsible of the front counter / phone room staff to ensure they complete daily functions as assigned and resolve problems as they arise
- Assist staff with handling any customer concerns
- Research of daily inventory adjustments as provided by Parts Manager or Warehouse Manager
- Overseeing the process of all returns, Pars, Excess, and vendor returns to ensure company policies are followed
- Ensure our display area is fully stocked, all product priced correctly, displaying sale and seasonal items
- Reviewing aged parts and setting up special returns for aged items to send back to vendor
- Overseeing parts for Mobile Maintenance, scheduling of inventory for truck, running inventory reporting, correcting mobile vehicle stocking levels (rear counter will handle all parts needs)
- Any additional tasks that Parts Manager or Warehouse Manager may assign
Education and/or required experience:
- High school diploma or GED or equivalent.
- Minimum 5 years of transportation and/or logistics experience .
- Valid drivers license.
- Must be detail oriented.
- Strong written and verbal communication skills.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
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