GRM Information Management is a leading provider of information management systems with over 30 years of experience. GRM’s robust, cloud-based content services platform serves as the centerpiece of the digital solutions that GRM provides its clients. Serving a diverse base of industries such as healthcare, government, legal, finance and human resources, GRM delivers its clients services such as digital conversion, advanced data capture solutions, document management systems, workflow automation, legacy data archiving, compliance and governance, business process management and advanced analytics capabilities, as well as a full suite of document storage, scanning, and physical document management services.

GRM maintains offices in 14 major metros across the U.S., including Atlanta, Austin, Baltimore, Boston, Chicago, Dallas, Houston, Indianapolis, Los Angeles, Miami, New Jersey/New York, Philadelphia, San Francisco and Washington, D.C. GRM also has facilities in Lima, Peru; Rio de Janeiro, Brazil; and Bogota, Colombia.

Qualifications

• 2+ years of account receivables and collections experience
• Highly motivated and able to manage own workload independently and efficiently
• Proficient with Excel
• Capable of managing a variety of tasks and effectively assessing the priority and urgency of each
• Ability to work within a national team
• Excellent spoken and written communication skills

Responsibilities

In this role, communicating with customers by e-mail and phone regarding open invoices and balances as well as assisting the Billing Team

Record accurate data and updates so that management can remain up to date with the collection efforts and assist with forecasting

Update and sync all the relevant systems and teams to ensure the most efficient collection process

Reconcile payments with customer open balances and organize refunds when required

Continuously create improvements to our processes

Assist with accounting month-end and quarter-end processes

Support the finance team with any other functions where required

Compensation & Benefits:

GRM offers excellent compensation and benefits. Benefits include a choice of plans providing comprehensive coverage for medical, dental, and vision care for employee & dependents, as well as employee life, optional long-term disability, matching 401(k), paid vacation and holidays.

GRM does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. All employment is decided on the basis of qualifications, merit, and business need.