Job description

Summary:

The AR Collections Specialist is responsible for the performing all aspects of the Accounts Receivable and Collections function as well as administrative functions required for the role.

Essential Duties:

• Accurate application of customer payments utilizing customer remittances and associated reporting
• Manage assigned accounts and provide commentary/feedback in weekly meetings
• Interface with customers on collection matters and dispute resolution
• Research customer deductions using customer portals and Navision
• Interact with Customer Service and Staff Accountant on credit memo status and validity
• Perform other duties as assigned

Qualifications

Education and Experience:

• Associates Degree or a commensurate level of directly related experience
• Minimum 2 years of work experience in credit/collections with direct customer contact
• Demonstrate knowledge of proper accounting treatment for AR transactions and activities
• Must have experience with accounting software applications. Navision a plus.
• Proficient in Microsoft Office particularly Word and Excel

Other Competencies:

• Self-starter with discipline and detail-orientation
• Ability to work independently in a high-volume environment that requires a work product that is accurate and timely.
• High degree of integrity including ability to successfully deal with sensitive or confidential information.
• Ability to exhibit poise, composure, and confidence when confronting stressful or high-pressure situations.
• Demonstrated ability to build and manage relationships across varying customer functions and levels.
• Act with a sense of urgency to drive results and take initiative when necessary.
• Strong listening and communication skills.
• Ability to adapt to changes in the work environment
• Capable of solving problems and deal with a variety of customer requirements
• Ability to define problems, collect data, establish facts, and draw valid conclusions as related to the job.
• Act in accordance with all company policies and procedures.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Olathe, KS 66061: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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