Do you have deep experience supporting a very high-level executive? Are you known for keeping your cool under pressure? Can you interact with the most senior levels of management? If you’re nodding your head, then an Administrative Assistant position in Experience Engineering and Enablement at The Walt Disney Company might be right for you.

Our Administrative Assistants are highly-respected because their skills are quite simply, essential. You’d be a key member of a dynamic, fast-paced team that develops and drives site strategies by providing highly specialized expertise to enable excellent experiences, advance park operations and operating systems initiatives, while leveraging and establishing industry trends.

This position currently supports the Vice President of Experience Engineering & Enablement, as well as several of her direct reports.

You would be responsible for the day-to-day workings of the leader(s) you support. It goes without saying that there will be expense reports, travel planning, coordinating agendas, communication, and complex calendar adjustments with forward thinking about travel time, but this job is very much about people. The relationship you form with the executive(s) you support and their teams, is absolutely critical, because that’s what enables you to become a true partner. As a partner within the organization, you will manage work sessions, assist with preparing executive level documents, correspondence, and decks as well as acting as an office space and planning owner for Parks LOB, Operations Systems Integration and Industrial Engineering. You will serve as lead to a team of two Executive Secretary and two Secretary 1s by providing technical expertise, development and coaching. Often you will be positioned to assist with events including VoluntEar, Diversity, Cast Member Development and Recognition events, and Town Halls.

In addition to understanding your executive’s business - and business needs - inside and out, you’ll also need deep knowledge of the leadership and workings of Walt Disney World and of related departments across the Disney enterprise. As the “face” of your executive(s) within The Walt Disney Company, your professionalism, loyalty, and attitude are a reflection of the office, and as such, are a key component to its success – your ability to work well with people on all levels is a very important part of your job.

Here’s what you will need to be successful in this role:

• At least 3 years of experience in an administrative role supporting senior business leaders (preferably at the Director level or above) or an equivalent level of experience
• Sharp written and verbal communication skills, including flawless grammar and a rich vocabulary
• Desire to immerse yourself fully and learn all aspects of your executive’s business
• Ability to multi-task and prioritize deadlines/deliverables
• Strong proficiency with all types of computers, phones, and office equipment, as well as mastery of Microsoft Office programs, SAP, Confluence, Concur, and working in a Windows environment
• A calm head and steady hand to deal with the unexpected
• “EQ” skills to build bridges, forge alliances and encourage people to want to work with you
• Complete reliability in handling confidential, often highly sensitive information
• Desire to truly be helpful to your leaders and co-workers, to go the extra mile without being asked
• Some flexibility in your schedule – we value work/life balance, but in a pinch, a bit more time is needed
• Very strong organizational skills and extreme attention to detail
• A highly professional demeanor, positive outlook, and a can-do attitude

It would be great if you also had these skills:

• Experience at The Walt Disney Company

Education is important to us, here is what we are looking for:

• Preferred-Bachelor’s degree or an equivalent level of work experience