Job description
WHO are we looking for?
CAPTRUST is seeking an Administrative Associate who will be responsible for greeting office guests, answering incoming telephone calls, directing calls to appropriate team members, and other duties as needed. This role provides general office support with a variety of clerical activities and related tasks. Excellent communication skills and the ability to develop positive, ongoing relationships with clients and colleagues are a must. This person must be detail oriented, well-organized, able to efficiently multi-task, and have strong prioritization skills. Primary responsibilities may include the following, among others:
Job Responsibilities:
- Greet clients and visitors with courtesy and enthusiasm
- Answer phone calls with a welcoming and positive demeanor; ensure phone calls are redirected to the appropriate team member
- Scan documents for electronic storage; assist with movement of documents into electronic systems (Compliance)
- Assist in scheduling, calendaring and confirming tasks, activities and appointments
- Provide general office support including copying, faxing, filing, office errands and creating documents; coordinate maintenance of office equipment
- Work with firm management to maintain sufficient levels of office and janitorial supplies, postage, stationery and conference room refreshments, re-ordering or purchasing as necessary
- Maintain orderly and clean lobby, front desk, conference rooms and breakroom
- Main point of contact for other CAPTRUST employees seeking assistance with ensuring the smooth operation of the branch location
Minimum Qualifications:
- 2+ years of relevant work experience
- Excellent phone etiquette, verbal, and written communication skills
- Proficient in MS Office (Word, Excel, Outlook, Power Point)
Desired Qualifications/Skills:
- Impeccable ability to maintain confidentiality and integrity
- Serve clients with the highest professionalism, and maintain a strong commitment to provide quality service
WHAT can you expect from your career at CAPTRUST?
Our colleagues, like our clients, tend to stay with CAPTRUST for years. There’s a reason for it; it’s a great culture in which to work and grow. We all work together, each of us motivating those around us with our commitment to high standards. At CAPTRUST, expect a fully stocked break room, fun employee events, and a quality team surrounding you with opportunities for personal growth.
Our Employee Benefits Package shows how much we value our team. Some benefits include:
- Employee ownership opportunities
- Brick Bonus success sharing program
- Comprehensive health coverage + Virgin Pulse wellness platform
- 401(k) program with a 5% employer match + financial planning for colleagues
WHERE will you be working?
5950 Sherry Ln #460 | Dallas, TX 75225
Due to the nature of the role, this is not a remote or work from home position. #LI-Onsite
HOW do we build a world class organization one brick at a time?
We make it a priority to hire those who have a commitment to service, a real interest in other people, and a passion to continuously improve. Simply put: the difference at CAPTRUST is the quality of our people and depth of our bench. If you are ready to make your mark, we want to talk to you.
Are you the next brick?
To get it done the CAPTRUST Way, an individual should exhibit the following characteristics:
- Ability to build successful, collaborative, and trusting relationships
- Instinctive aptitude for consistently creating accurate, concise, respectful, and easy-to-understand verbal and written communications conveying complex information
- A strong sense of urgency about getting work done and solving problems to achieve results that benefit our clients and colleagues, even when faced with challenges
- Inherent desire to give back to our communities and enrich the lives of those around us
- An other-centered mindset
- Integrity through maintaining objectivity
EEO/Diversity Statement:
At CAPTRUST, we are committed to building and maintaining a diverse workforce and inclusive work environment where ALL colleagues feel authentically seen, respected, and supported.
CAPTRUST is committed to providing employment opportunities without regard to race, color, age, sex, sexual orientation, familial status, religious creed, national origin, ancestry, medical condition, marital status and registered domestic partner status, citizenship status, military and veteran status, disability, protected medical condition, genetic information, or any other status protected by law. CAPTRUST makes all employment decisions without regard to these protected statuses and does not tolerate harassment or discrimination.
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