Job description

Job Responsibilities

• Communicate in a professional manner with proper use of telephone etiquette.
• Promptly respond to all emails.
• Handle new hire paperwork in coordination with Human Resources department.
• Assist with filing.
• Balance client accounts, maintain records for cash transactions.
• Generate reports for management.
• Greet visitors and employees in person and by phone.
• Understand and adhere to legal guidelines pertaining to client confidentiality and client rights.
• Perform duties independently, taking a proactive approach to problem situations, seeking supervision on an as needed basis.
• Attends in-services and educational training as necessary and as assigned.
• Seeks out learning experiences and incorporates new knowledge into practice.
• Maintains flexibility and adaptability to expected and unexpected changes in the work environment.
• Reports personal symptoms of suspected illness or contagious diseases to Program Nurse.
• Reports incidents, accidents, and occurrences in accordance with policies and procedures.
• Maintain Office Supplies.
• Maintains safety of the physical environment.
• Performs all other tasks as assigned by supervisor.
• Help manage company supplies.

Qualifications Required:

• Ability to multi-task.
• Proficient in computer office applications, Excel and Outlook.
• 2 years of office / receptionist experience.
• 2 years of experience balancing books, resolving account balances, excel spreadsheets.
• Must have reliable transportation.

Job Type: Full-time

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• Holidays
• Overtime
• Weekend availability

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift

Ability to commute/relocate:

• Baldwinville, MA 01436: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location

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