Administrative Manager

Full Time
Gilroy, CA
Posted
Job description
Coldwell Banker Realty is currently seeking an Administrative Manager.

The Administrative Manager is responsible for general administration and operation of the real estate sales office. In addition to supporting the Branch Manager, supervising the staff and assisting the agents, the Administrator Managers plays a key role in coordinating all the activities involved in, listing, sales and closings of properties. This position also supports the Branch Manager with the growth of the office and organizes and manages all office events. This is a critical position affecting almost every aspect of the operation of the sales office.

Essential Duties and Responsibilities (including but not limited to the following):
General administrative responsibilities :
  • Manage administrative aspects of transactions including: process listings, sales and closings in our in-house accounting and file management systems, and maintain related records of listings, contracts and closings, review files to make certain that all necessary documents are submitted.
  • Assist Branch Manager with the hiring, training and management of branch staff.
  • Agent Recruiting Support: Provide support to Branch Manager with the growth of the office.
  • Agent Onboarding: Coordinate the onboarding support for newly affiliated sales associates to ensure they are set up on and understand Company systems.
  • Office Events/Social Media: Organize and implement all office events, and manage office Facebook site by posting newsworthy announcements, educational opportunities, etc.
  • Educate sales associates on office equipment, transaction processing and other office systems, provide consistent level of support in the processing of all sell/buy transactions.
  • Complete branch accounts payables and receivables, obtain necessary approvals and submit to accounting department.
  • Complete all office administration tasks, including general office and business supply orders, equipment maintenance, preparation and processing of new affiliation paperwork and licenses, maintain files and oversee general office appearance and repair issues.
  • Ensure all agents have a current real estate license. Notify branch manager if an agent has not renewed their license. Send renewed license to Licensing Department in a timely manner.

Company Initiatives: Coordinate with local leadership and functional partners to align on upcoming company changes in tools, support, offering, etc. Act as a central point of contact to train on new tools, escalate issues and provide feedback to leadership. Includes but limited to:
  • Arrange trainings (partnering with applicable functional support) on all new to company agent tools.
  • Communication down the line of changes to tools, added offerings, changes to process, etc.
  • Escalate issues as needed to applicable departments

Job Requirements:
  • Experience managing a team or group of employees strongly preferred
  • Three or more years’ experience in a customer centric business environment with administrative responsibility.
  • Proficiency in Microsoft Office Suite and internet-based software.
  • Excellent customer service skills, critical problem-solving skills. Strong communication skills, verbal and written.
  • Ability to interact successfully with both internal and external customers at all levels.
  • Basic math skills which include addition, subtraction, multiplication, division, percentage, fractions and the ability to calculate commissions.
  • Ability to multi task, prioritize and be flexible with changing business needs in a team environment.

#LI-DH1


Exciting News: We are excited to announce that Realogy is now Anywhere Real Estate Inc. It will take a few months for us to transition to our new brand. For more information about this change, please click here .

EEO Statement: EOE AA M/F/Vet/Disability

Compensation Range:
$30.00 - $33.00 ; At Anywhere, actual compensation within that range will be dependent upon the individual’s skills, experience, and qualifications.

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