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Admissions experience required within a long term care facility.

The Admissions Coordinator is responsible for assisting in achievement of optimal census occupancy levels and quality census mix. They internally represents the facility to professionals and the community and is responsible for intake management, facility tours, and facilitating arrangements for admissions. The Admissions Coordinator is also integral in maintaining facility data related to the intake and referral process.

Essential Duties & Responsibilities

• Efficiently manages inquiries and referrals from a variety of sources.
• Conducts pre-admissions interviews with prospective resident’s patients/families, explains the services of the facility, and conducts facility tours as requested.
• Verifies insurance benefits and coordinates financial and clinical approval of referrals, communicating outcomes with appropriate departments.
• Provides daily report to department managers as to referrals received, and their status, as well as daily census changes.
• Tracks referral, inquiry, and patient/resident data, ensuring accurate, thorough, and timely entry of data into various database systems.
• Establishes appropriate departmental priorities.
• Counsels with families/resident/patients in the accurate and thorough completion of required admission paperwork in keeping with facility policy/procedure.
• Provides a high level of customer services to patients/residents/families/referral sources to ensure an efficient referral and admission process.
• Assists with the development and implementation of the facility Business Development plan in coordination with the Director of Business Development.
• Participates in committee meetings as assigned.
• Assists with special facility programs and events.
• Assists in maintaining accurate and current data on the number(s) of referrals to the LTACH and/or SNF by service and physician; compiling statistics and prepares relevant reports as assigned.
• Upholds patient/resident rights by maintaining confidentiality of patient date and respecting the privacy/dignity of all patients/residents.
• Adheres to hospital Code of Ethics, policies and procedures of the hospital and JCAHO standards, as well as state and federal regulatory requirements of SNF.

Qualifications

• Must have minimum 2 years' experience in an admissions department within a nursing home
• Knowledge of state and federal regulations.
• Fundamental knowledge of Medicare, Medicaid, and skilled nursing facility operations.