Apprentice Optician

Full Time
Tallmadge, OH 44278
Posted
Job description

Apprentice Optician

Novus is looking for the next great candidate to join our growing team! This is an opportunity for the right candidate to train for the role of Optician.

An Optician is trained to dispense and fit glasses and contacts, working from the prescriptions written by optometrists and ophthalmologists. They take into account patient's facial features, occupation, and lifestyle to assist them in choosing the best eyeglasses frames, lenses and lens options to fit their needs, while also achieving monthly sales goals.


Essential Duties and Responsibilities

  • Provide exceptional customer service at all times to both external and internal patients
  • Able to operate the auto-lensometer and manual lensometer
  • Assist patients in selecting frames according to style and color, coordinating frames with facial and eye measurements and optical prescriptions
  • Educate and recommend specific lenses, lens coatings, and frame to suit patient needs
  • Continue to be educated on current brand knowledge
  • Accurately collect measurements such as bridge, eye size, temple length and seg heights, vertex distance, pupillary distance, and pantoscopic tilt
  • Check in all incoming orders to ensure quality and accuracy
  • Dispense patient orders and repair and adjust patient frames
  • Assist other areas when needed
  • General office duties and cleaning to be assigned by manager

Other Skills and Abilities

  • Reliable transportation that would allow employee to go to multiple work locations with minimal notice
  • Ability to work weekends when applicable
  • Desire to gain industry knowledge and training
  • Demonstrates initiative in accomplishing practice goals
  • Consistently creating a positive work environment by being team ordinated and patient-focused
  • Commitment to work over 40 hours to meet the needs of the business
  • Ability to interact with all levels of employees in a courteous, professional manner at all times

Physical Demands

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel. The employee is frequently required to stand, walk, and sit. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Personal Characteristics

The ideal optician is someone who is enthusiastic and considers themselves a customer service and sales professional. The optician enjoys working with the public and is interested in fashion, eyewear, and optics. The optician is able to calmly deal with difficult situations and handle customer service issues, enjoys multi-tasking, promotes and maintains a professional work environment, and proactively seeks solutions to problems and anticipates/plans for the day's events. The optician will come to work excited to meet the day's challenges with his/her team and constantly be thinking of ways to deliver excellent customer service to our patients.
Hours: M-F, rotating Saturdays and one evening a week

Education and/or Experience

High school diploma or general education degree (GED); or one-year related experience and/or training; or equivalent combination of education and experience

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