Assistant Front Office Manager

Full Time
Atlanta, GA 30313
Posted
Job description

The Assistant Front Office Manager is responsible for ensuring guest satisfaction from the moment guests arrive at the hotel until they check out. The Guest Service Team is responsible for creating memorable experiences by providing friendly and efficient service through an engaged and passionate team.

Essential job duties:

  • Resolve customer complaints, anticipate potential problems by reviewing and monitoring complaints, operational issues, business flow and associate performance to ensure high levels of customer satisfaction and quality.
  • Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline.

Job Type: Full-time

Pay: $40,000.00 per year

Benefits:

  • 401(k)
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Day shift
  • Evening shift
  • Holidays
  • Weekend availability

Supplemental pay types:

  • Bonus pay
  • Signing bonus

Experience:

  • Hotel: 1 year (Required)

Work Location: One location

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