Job description

Join Our Mission!

Bristol Hospice is a nationwide industry leader committed to providing a family-centered approach in the delivery of hospice services throughout our communities. We believe all patients and families entrusted in our care deserve the highest level of compassion, respect, and quality of care.

As the Assistant Patient Care Coordinator in our Murray Office , you will provide administrative and clinical support in a medical office setting as ordered and directed by the patient's care team, communicating with physicians and team members about patients' clinical condition, including results of diagnostic studies and symptomatology.

Schedule: Monday through Friday from 8:00 am to 5:00 pm

Why choose Bristol?

• Passionate company culture committed to the highest standard of care in the hospice industry
• Advanced training programs
• Mileage Reimbursement
• Medical, Dental, Vision, Life Insurance, and more
• HSA & 401(k) available
• PTO and Paid Holidays
• Tuition Reimbursement

On an Average day, you will:

• Answer high volume and incoming calls promptly, courteously, and in a caring friendly manner, ensuring outstanding customer service
• Convey messages, coordinate provider, patient schedules, and related information to others as appropriate, to maintain effective working relationships in the delivery of patient care
• Accurately, appropriately and efficiently schedule appointments, tests, procedures, and other services
• Maintain patient files, records, and other information; file all incoming patient record documents
• Process and submit orders to outside referral sources
• Upload any lab reports, imaging reports, notes & faxes to EMR and relay results to providers
• Assist with providers with medication refills and prior authorizations
• Treat patients and their families with respect and dignity
• Interacts professionally patient/family and involves patient/family in patient education
• Meets current documentation standards and policies
• Maintain established practice policies and procedures, objectives, performance improvement program, safety, environmental and infection prevention and control standards
• Assist in cost containment through appropriate ordering and conserving of supplies and equipment; ensure an adequate stock of supplies
• Manages and operates equipment safely and correctly; perform preventive maintenance
• Demonstrate the ability to be flexible, organized and function under stressful situations
• Respond to the patient appropriately in emergency or physically distressful situations
• Assist the Palliative Care Coordinator with any other duties as assigned within the medical assistants scope of practice

REQUIRED EDUCATION & EXPERIENCE:

• Must be at least 18 years of age
• Must possess a high school diploma or equivalent
• Must have two (2) years of medical assistant experience in a physician office setting

REQUIRED KNOWLEDGE, SKILLS & ABILITIES:

• Must demonstrate proficiency with electronic medical record systems
• Must demonstrate excellent customer service skills
• Must possess the ability to read and follow written and verbal instructions
• Must be able to work autonomously with little direct supervision
• Must possess effective oral and written communication skills, as well as good organization skills

Job Type: Full-time

Pay: $17.00 - $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Opportunities for advancement
• Paid sick time
• Paid time off
• Paid training
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

Work setting:

• In-person
• Office

Education:

• High school or equivalent (Required)

Experience:

• Physician Office: 2 years (Required)
• healthcare: 1 year (Required)

License/Certification:

• Certified Medical Assistant (Required)

Work Location: In person

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