Responsible for providing Beverage service to all Casino customers in an efficient, courteous and professional manner displaying a high standard of Customer services.

• Responsible for prompt, efficient and courteous beverage service to customers in accordance with company policies, procedures and standards.
• Performs necessary tasks to service customers, i.e.; taking and filling all beverage orders and assisting in maintaining customers gaming area in a clean and neat manner.
• Monitors customer needs on a continual basis ensuring all beverage requests will be promptly fulfilled.
• Maintain a good working relationship and provide daily detailed communications with the Beverage Manager, the Beverage Shift Supervisors, Food and Beverages Leaders and other co-workers in producing a smoothly and efficiently run operation.
• Maintains assigned area for cleanliness.
• Assists other beverage personnel with maintenance (side work, opening/closing duties) as necessary.
• Responsible for maintaining a consistent, regular attendance record.

AGE and GAMING:

21 years of age or above

Gaming property – Must be able to obtain and maintain a gaming license issued by the Choctaw Gaming Commission.

EDUCATION and/or EXPERIENCE:

High School diploma or GED is preferred.

SPECIAL QUALIFICATIONS:

Strong organizational and interpersonal skills required. Must be Serv-Safe certified or certifiable with-in 180 days.

LANGUAGE SKILLS:

Ability to read and interpret documents such as safety rules, operating and maintenance instruction, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees and one on one.

MATHEMATICAL SKILLS:

Ability to work with mathematical concepts. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

REASONING ABILITY:

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Essential responsibilities include light to moderate physical ability such as lift or maneuver at least thirty (30) pounds. Perform position responsibilities and excessive standing/walking 90% of the shift and/or essential functions on slippery or wet surfaces. Must be able to work while wearing latex, vinyl, or rubber gloves. Bending, stooping and stretching of arms during assigned shift.

The noise level in the work environment is usually moderate. When on the casino floor, the noise level increases to loud. When on the casino floor or other designated areas may be subjected to tobacco smoke.