Job description

Job description

A Dispensary Associate engages in one-on-one interaction with patients from the time they enter the retail area until they check out and exit the store. The ideal candidate should be friendly and upbeat, and knowledgeable about the benefits of Cannabis medicine. Dispensary Associates are critical roles for a cannabis company, as they connect each unique customer with just the right product and method of consumption for their needs and are responsible for educating patients on the benefits and potential side effects of medication.

Qualifications

• Consistent demonstration of excellent customer service skills
• High school diploma, or equivalent
• Desire to continuously learn
• Ability to listen well and effectively communicate, both verbally and in writing, with various audiences
• Strong attention to detail and ability to solve and resolve problems in a calm, professional, and courteous manner
• Intermediate-level math skills
• Strong computer-based skills
• Ability to stand for long periods of time

Responsibilities

The Main Responsibilities Of a Dispensary Associate Include :

• Assist patients in a customer-facing, intimate retail environment. Records, arranges, and packages patient orders
• Utilize product and consumption-method knowledge to successfully recommend a safe and effective regimen suited to each patient’s specific needs
• Ensure sales floor is properly stocked and presence of the store is well maintained
• Own responsibility for remaining up-to-date with product knowledge
• Play an active part in patient education on products, methods of consumption, and safety as part of patient interaction
• Utilize POS system to review inventory and checkout customers
• Provide necessary support to management team to ensure retail store operations run smoothly, properly and in compliance with the applicable rules and regulations, including: daily activities, maintenance, and patient information for any reported issues and/or complaints
• Promote a work environment that is positive, communicative, patient-oriented, and compliant
• Work as a team player and contribute to a positive working environment

Desired Skills

• Bilingual
• 1+ year of customer service experience; preference for candidates with specialty, customer-facing retail experience
• Previous experience with POS systems
• Understanding of applicable federal, state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives and standard operating procedures

Job Types: Full-time, Part-time

Pay: From $16.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Shift:

• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Los Angeles, CA 90061: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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