Job description

Watertown Savings is a $1.4 billion mutual savings bank, located in the heart of Watertown Square. We are a leader in community involvement, providing world-class service to our customers and offering a friendly, professional work environment since 1870. We want to continue to help those we serve--customers, non-profit organizations, communities, and employees--to prosper and fulfill their goals.

We are committed to being a leader in delivering superior technology that helps our employees provide the highest level of personal and digital service, quality products, and banking convenience to customers and local communities.

We are looking for a highly professional and personable Business Systems Analyst to join our WSB Technology Team. This individual will be responsible for the overall management of the Bank’s core data reporting, document imaging and application support. This customer focused individual will also partner with departments to compile, analyze, and organize information through our data warehouse and reporting systems. In addition, they will be the department's liaison for all customer and management reporting and troubleshooting needs and assist with special projects as necessary.

PRIMARY DUTIES AND RESPONSIBILITIES

• Act as primary system administrator for data warehouse applications across multiple databases.
• Create and maintain standards within the data warehouse application to provide bank-wide reporting continuity. Perform routine quality assurance testing on the data warehouse.
• Responsible for distributing regularly scheduled reports, continuously reviewing data results' effectiveness and usability, and recommending and executing appropriate changes as necessary. Ensure optimal data results are achieved.
• Provide advanced-level data warehouse application support to end users and timely ongoing support as it relates to the application through troubleshooting and problem resolution.
• Provide support and maintenance for the bank's document imaging solution (Nautilus).
• Develop, manage and maintain workflows and ensure access and indexing are streamlined and effective for both initial use and research purposes.
• Manage the documentation and workflow for the configuration of bank-wide applications.

REQUIRED EDUCATION, EXPERIENCE, AND QUALIFICATIONS

• Bachelor’s degree in business/finance or computer science with a minimum of three (s) years of experience in bank operations/systems, data analytics.
• Good understanding of relational databases, SQL, and other business reporting tools.
• Strong understanding of computer technologies, including Microsoft Office applications, data warehouse tools and other programs.
• Excellent time management skills, ability to prioritize multiple assignments simultaneously.
• Effective writing and interpersonal skills.
• Excellent organizational and analytical skills, ability to interpret results to identify trends.
• Be an independent and creative thinker with strong organizational and time management skills.
• Possess interpersonal skills and ability to cultivate strong professional relationships with all levels of the organization.
• Experience with Fiserv Cleartouch and Nautilus Imaging (preferred).
• Ability to work Saturdays during Bank business hours on a rotation basis.

This individual must be enthusiastic, customer focused with an attention to detail, and enjoy working with people with all levels of technology knowledge and experience.

OTHER INFORMATION

We offer a highly competitive compensation and benefits package that provides our team with Medical, Dental & Life Insurance, a 401k with 6% company match, an employer funded Defined Benefit pension plan, Tuition Assistance, free parking and an on-site fitness area. You'll find that Watertown Savings Bank is a great place to work!

Watertown Savings Bank is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Member FDIC / Member DIF

Job Type: Full-time

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday
• On call
• Weekend availability

COVID-19 considerations:
We are following the CDC's guidelines, including increased sanitization practices to keep our employees and customers safe.

Education:

• Bachelor's (Preferred)

Experience:

• bank operations/systems: 3 years (Preferred)

Work Location: One location

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