Job description

DC Coffee and Tea, a growing establishment in Mifflinburg is looking to hire an experienced café manager to oversee the day-to-day operations of our café and manage the staff.

To be successful as a café manager, you should demonstrate exemplary management and leadership skills and ensure that the café staff carries out all duties efficiently. Ultimately, an exceptional café manager should be able to achieve excellent customer service.

Café Manager Responsibilities:

• Recruiting, training, and supervising café staff.
• Preparing weekly work schedules for staff and finding suitable replacements in cases of staff absence.
• Ensuring that all café expenses are within budget and identifying ways to decrease operational costs.
• Receiving delivered café supplies and verifying that the correct items and quantities have been delivered.
• Taking inventory of café supplies and ordering new stock as needed.
• Resolving customer complaints regarding food quality and customer service.
• Suggesting new menu items based on customers' preferences and feedback.
• Identifying strategies to retain and attract customers.

Café Manager Requirements:

• High school diploma
• Bachelor's degree or certification in business administration or business management is advantageous.
• Proven management experience in the hospitality industry.
• A food handler's license.
• Sound knowledge of food health and safety regulations.
• Strong business acumen.
• Exemplary management skills.
• Excellent organizational and time management skills.
• Effective communication skills.
• Exceptional customer service skills.

Additional Compensation:

• Tips
• Store Discounts

Benefits:

• Retirement plan
• Paid time off
• Flexible schedule

Our Company Culture is:

• People-oriented -- supportive and fairness-focused
• Team-oriented -- cooperative and collaborative
• Outcome-oriented -- results-focused with strong performance culture

Schedule:

• Monday to Saturday
• Weekends required
• A flexible Day Off-No Major Holidays
• 8-9 hour shift

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Benefits:

• 401(k) matching
• Employee discount
• Paid time off

Physical setting:

• Bakery
• Casual dining restaurant

Schedule:

• 8 hour shift
• Day shift
• Weekend availability

Supplemental pay types:

• Tips

Experience:

• food service: 1 year (Preferred)
• restaurant: 1 year (Preferred)

Work Location: One location

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