Job description
Position Title: Career Coach FLSA Code: Exempt
Department: READI Reports to: Senior Coach Manager
Job Description
Position Overview
Founded in 1971, Centers for New Horizons, Inc. (Centers) is a nonprofit organization that assists children, youth, and families to become self-reliant. With 200+ full-time staff, most of whom live in or near its service communities, Centers provides programs in seven locations throughout the Bronzeville and Riverdale communities of Chicago's Southside that reach over 1,000 individuals daily
Position Description
Coaches will implement READI (Rapid Employment and Development Initiative) Chicago, a collaborative intervention on Chicago’s South and West Sides that will engage individuals at the highest risk of becoming victims or perpetrators of gun violence in an 12-month wage-subsidized transitional job (TJ) and cognitive behavioral intervention (CBI) program. The goals of READI Chicago are to: decrease shootings and homicides among those at highest risk of gun violence; create new opportunities for these same individuals to change their life trajectory and decrease their involvement with the criminal justice system; and help build an infrastructure at the community level to promote long-term safety and opportunity in Chicago’s most impoverished communities.
Coaches are responsible for facilitating Cognitive Behavioral Intervention curriculum, providing job coaching, and case management support to participants and adhering to all READI Chicago implementation requirements. Coaches will be energetic, flexible, collaborative, and proactive team members who positively and productively support high-risk participants.
Duties
Department: READI Reports to: Senior Coach Manager
Job Description
Position Overview
Founded in 1971, Centers for New Horizons, Inc. (Centers) is a nonprofit organization that assists children, youth, and families to become self-reliant. With 200+ full-time staff, most of whom live in or near its service communities, Centers provides programs in seven locations throughout the Bronzeville and Riverdale communities of Chicago's Southside that reach over 1,000 individuals daily
Position Description
Coaches will implement READI (Rapid Employment and Development Initiative) Chicago, a collaborative intervention on Chicago’s South and West Sides that will engage individuals at the highest risk of becoming victims or perpetrators of gun violence in an 12-month wage-subsidized transitional job (TJ) and cognitive behavioral intervention (CBI) program. The goals of READI Chicago are to: decrease shootings and homicides among those at highest risk of gun violence; create new opportunities for these same individuals to change their life trajectory and decrease their involvement with the criminal justice system; and help build an infrastructure at the community level to promote long-term safety and opportunity in Chicago’s most impoverished communities.
Coaches are responsible for facilitating Cognitive Behavioral Intervention curriculum, providing job coaching, and case management support to participants and adhering to all READI Chicago implementation requirements. Coaches will be energetic, flexible, collaborative, and proactive team members who positively and productively support high-risk participants.
Duties
- Become trained as a facilitator for cognitive-behavioral group work
- Facilitate daily cognitive-behavioral group sessions
- Facilitate daily to biweekly personal and professional development group sessions
- Manage a caseload of READI Chicago participants:
- Conduct weekly one-on-one coaching sessions with participants,
- Facilitate the development of individual success plans,
- Review daily performance reports from Crew Chiefs and address any issues that emerge,
- Make appropriate referrals to address participant stability needs
- Participate in trainings to learn the principles of trauma-informed care, motivational interviewing, conflict de-escalation, harm reduction, and other relevant concepts, and apply that knowledge in daily interactions with READI Chicago participants
- When participants are ready to advance, work with participants to determine the advancement opportunities they want to pursue, and connect them with appropriate opportunities
- Perform assessments for participant career interests and aptitudes in order to match them with subsidized employment tasks, unsubsidized employment opportunities, and appropriate training
- Lead work-readiness and job search skills instruction, including “soft skills,” resume preparation, interviewing skills, job search techniques, and related topics
- Build and maintain relationships with quality employer partners for subsidized worker placements and unsubsidized job opportunities, and connect participant candidates with well-matched and appropriate opportunities
- Participate in case staffing with other READI Chicago staff to discuss service delivery plans for participants
- Complete and submit all necessary paperwork, data entry, and reporting in a timely fashion
- Work closely with other READI Chicago staff across the network to provide seamless support to program participants
- Support unsubsidized job retention efforts through participant follow-up contacts, check-ins with employers when appropriate, alumni visits and events
- Other duties as assigned
Qualifications
Bachelor’s degree preferred, in a related field such as social work or psychology
Excellent written and verbal communications skills
Excellent organizational skills
1-2 years’ experience performing case management, counseling, and/or coaching in a social service setting, preferably with formerly incarcerated individuals, opportunity youth, or similarly at-risk populations
Knowledge of workforce development and employment services for chronically unemployed individuals or individuals experiencing poverty
Knowledge of local ecosystem of support service providers
Basic understanding of cognitive-behavioral therapy, motivational interviewing, and trauma-informed care
Commitment to the mission and values of READI Chicago, as demonstrated by a professional approach that is strength-based, trauma-informed, inclusive, and grounded in human rights
Individuals with criminal records and other lived experience are encouraged to apply
Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
Bachelor’s degree preferred, in a related field such as social work or psychology
Excellent written and verbal communications skills
Excellent organizational skills
1-2 years’ experience performing case management, counseling, and/or coaching in a social service setting, preferably with formerly incarcerated individuals, opportunity youth, or similarly at-risk populations
Knowledge of workforce development and employment services for chronically unemployed individuals or individuals experiencing poverty
Knowledge of local ecosystem of support service providers
Basic understanding of cognitive-behavioral therapy, motivational interviewing, and trauma-informed care
Commitment to the mission and values of READI Chicago, as demonstrated by a professional approach that is strength-based, trauma-informed, inclusive, and grounded in human rights
Individuals with criminal records and other lived experience are encouraged to apply
Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
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