Catering Administrative Assistant

Full Time
Myrtle Beach, SC 29572
Posted
Job description

The Catering and Events department is responsible for the management of contracted groups and social event food/beverage and meeting room revenues and experiences, room block management, negotiation of supplier services. Ensuring event planner satisfaction while meeting and or exceeding department and individual revenue goals.

As an administrative assistant, or coordinator in the Catering and Events department, you will be responsible for assisting and supporting several Catering & Event Managers.

Responsibilities:

  • To organize, plan and prioritize your duties by developing plans and goals.
  • Timely communication to internal and external clients via telephone, email, written documents or in person
  • Handling phone calls, e-mails and greeting clients for Catering and Events in a professional, courteous manner.
  • Inputting programs in booking systems, managing VIP guest arrangements, and coordinating site visits.
  • Creating and communication of documents including but not limited to BEOs, group resumes, post event reports, menus, diagrams/floor plans.
  • Working with affiliate groups.
  • Assist with clients and deliver on the client’s expectations.
  • Demonstrate knowledge of job systems, products, booking systems, and processes.
  • Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution for the client.
  • Ensure high quality service by communicating and assisting others to understand the guest needs.
  • Participate in customer site inspections and assist with the sales process as necessary.
  • Other duties as necessary based on business needs
  • Regular attendance

Qualifications:

  • Minimum of 1 year of Administrative Assistant experience
  • Working knowledge of Microsoft products (Word, Excel, PPT)
  • Minimum of 1 year of customer service experience
  • Prior experience in events and/or catering is a plus!
  • Ability to multi-task and prioritize a heavy workload

Job Type: Full-time

Pay: From $14.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Holidays

Ability to commute/relocate:

  • Myrtle Beach, SC 29572: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • Do you have experience in events planning or catering?

Experience:

  • administrative assistant: 1 year (Preferred)
  • Customer service: 1 year (Preferred)

Work Location: In person

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