The phlebotomist is the primary public contact for the laboratory. The position collects and distributes laboratory blood and culture specimens and performs associated clerical and registration duties. This position has access to confidential patient information and direct patient care.

Duties/Responsibilities

• Accurate patient identification, collection, receipt, and distribution of laboratory samples according to established procedures. Requires highest phlebotomy skill level including speed, accuracy, and interpersonal relations. Accurate ordering, verification and documentation of testing procedures.
• Successfully interacts with patients and family members of all age groups.
• Responsible for maintaining laboratory compliance through daily duties and actions.
• Trains and orients phlebotomist trainees.
• Must be capable of working all Adena sites and shifts, if needed.
• Customer service representative to the Adena Health System providing guests, physicians, and employees with warm greetings, accurate information, and exceptional laboratory service.
• Must be trained in performance of drug screen collections and BAT.
• Phone calls answered promptly and courteously with calls directed and messages delivered appropriately.

Position Specific Knowledge, Skills and Abilities

• Ability to operate standard business equipment such as phone, fax, printers, copy machine and computers.
• Demonstrates organizational skills, along with the ability to prioritize work.
• Pays attention to detail.
• Ability to work in fast paced, dynamic environment while maintaining a high level of accuracy, efficiency and professionalism.
• Ability to establish friendly and cooperative relations with those contracted, often while addressing patient and/or family concerns regarding procedures and testing.

Minimum/Required Qualifications

• High School Diploma or GED
• Certified as a Phlebotomy Technician (PBT) by the American Society for Clinical Pathology (ASCP)
• CPR – Cardiopulmonary Resuscitation and/or Electrocardiogram (EKG) as needed depending on position.
• Previous experience as a Phlebotomist or three months on the job training to learn basic phlebotomy skills.