Job description

University of Colorado Medicine (CU Medicine) is the region’s largest and most comprehensive multi-specialty physician group practice. The CU Medicine team delivers business operations, revenue cycle and administrative services to support the patients of over 3,500 University of Colorado School of Medicine physicians and advanced practice providers. These providers bring their unparalleled expertise at the forefront of medicine to deliver trusted, compassionate health care services at primary and specialty care clinics as well as facilities operated by affiliate hospitals of the University of Colorado.

PLEASE NOTE: The individual hired for this position will be required to be fully vaccinated against COVID-19 or furnish proof of an approved medical or religious exemption. In the event you are contacted by CU Medicine regarding your candidacy, please direct any questions around vaccination status to the recruiter at that time.

Due to the nature of this role, we will only consider candidates who currently reside in Colorado or those with tentative plans to relocate to Colorado.

The purpose of the Patient Service Support Representative is to elevate the University of Colorado patient experience by supporting the functions of the Patient Services team. This position performs various clerical duties.

The duties include but are not limited to:

• processing bankruptcies, demographic updates, itemized statements, attorney requests, and returned mail.
• provide intermittent coverage for reception.
• Prepare forms for Discount Committee processing.
• Handle specialized tasks as assigned by the department Manager and/or Supervisor on an as needed basis.

Requires high school diploma or equivalent and a minimum of 1 year healthcare experience. Must be technically proficient. Requires intermediate verbal and written communication skills. Must possess strong interpersonal skills. Professional maturity and ability to exercise sound judgement are essential. Ability to communicate with empathy and maturity is necessary. The successful candidate will be knowledgeable in the healthcare industry and physician medical billing. The candidate must be empathetic, courteous, be able to handle competing priorities, and work well under pressure.

TO APPLY FOR THIS POSITION, please visit our website at www.cumedicine.us Reference job #538. All applications MUST be submitted via our website.

CU Medicine is dedicated to ensuring a safe and secure environment for our staff and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees prior to their employment. Additionally, drug and health screenings may be required for some positions. We are an equal opportunity employer.

CU Medicine is dedicated to ensuring a safe and secure environment for our staff and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees prior to their employment. We are an equal opportunity employer.

The listed pay range (or hiring rate) represents CU Medicine’s good faith and reasonable estimate of the range of possible compensation at the time of posting and is based on evaluation of competitive market data.

A variety of factors, including but not limited to, internal equity, experience, and education will be considered when determining the final offer.

CU Medicine provides generous leave, health plans and retirement contributions which take your total compensation beyond the number on your paycheck. Find information about our benefits here

CU Medicine supports a Tobacco Free Workplace Environment which prohibits smoking and the use of tobacco products on CU Medicine property, Anschutz Medical Campus and adjacent business locations.

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