Job description
Overview and Responsibilities:
In addition, we offer amazing benefits and perks! Health, dental, and vision insurance with employer contribution as well as paid time off (PTO), paid holidays, a 401(k) plan with company match after one year, regular bonuses, and short- and long-term disability. If this sounds like the right opportunity in the call center financial services industry for you, apply to be a Collections Associate today!
ASK YOURSELF...
Do you conduct yourself in a professional and positive manner? Can you build a good rapport with people easily and communicate effectively? Are you able to analyze problems and find creative solutions? Do you thrive in a fast-paced environment and manage your time well? If this describes you and you're looking for a job in the call center financial services industry with career growth, you would be perfect for our Collections Associate position!
A DAY IN THE LIFE OF A COLLECTION ASSOCIATE
We give you all of the tools that you need to succeed and grow within our Call Center! As a Collections Associate, you get to go through a 3 week on the job paid training program in which you learn all of the ins and outs of call center operations.
Your main focus is communicating with our customers over the phone to help them get back on track with their monthly loan payments. You will actively find new ways to assist by listening to our customers, understanding their needs, and recommending the best payment solution for them.
You handle a variety of tasks that contribute to your success and the success of the call center, including, taking loan payments over the phone, working out of 3 main computer systems, answering inbound and outbound calls through an automatic dialer system all while promoting our core values, and ensure an outstanding client experience. If you love digging in to get the job done and seeing your hard work pay off in the growth of your department and advancement opportunities within the company, then this is your gateway to success!
ABOUT REPUBLIC FINANCE
Founded in 1952, we have helped our customers meet their personal finance goals for more than 70 years by providing a variety of consumer loans, flexible lending options, and incomparable customer service. We are proud to serve over 300,000 customers in more than 250 communities throughout the Central and Southeastern United States. With a commitment to our customers, we identify lending options that fit each of their unique needs. Not only are we dedicated to serving our customers, but we are also dedicated to giving back to our community. Company-wide, we hold annual fundraisers for the Juvenile Diabetes Research Foundation (JDRF) and the American Cancer Society, among other philanthropic efforts.
Our growing company offers a bright future for our employees. Whether you're just starting your career, or you have years of experience, there is a place for you on our team. We work to provide a clear career path and many growth opportunities for all of our team members. Our supportive culture is one where we all work together to continuously improve and reach our goals. We show our appreciation for our employees with great benefits and competitive pay! Requirements:
Republic Finance, LLC is an Equal Opportunity Employer and does not discriminate on the basis of race, sex, color, religion, national origin, age disability or veteran status in employment opportunities and benefits. Republic Finance, LLC maintains a Drug-Free Workplace.
Republic Finance is looking to hire a team of
Collection Associates in Ponchatoula, LA! Are you looking for a call center position with a
clear path for career growth? Do you want to be part of a growing financial services company
that gives back to its community? If so, please read on!
The Collections Associate position starts at $18.05/hr (10% shift differential included) plus a monthly bonus earning up to 2,500! This position will be in-office, hours will be Mon-Thurs 12pm-9pm & Fridays 9am-6pm and no weekends!
The Collections Associate position starts at $18.05/hr (10% shift differential included) plus a monthly bonus earning up to 2,500! This position will be in-office, hours will be Mon-Thurs 12pm-9pm & Fridays 9am-6pm and no weekends!
In addition, we offer amazing benefits and perks! Health, dental, and vision insurance with employer contribution as well as paid time off (PTO), paid holidays, a 401(k) plan with company match after one year, regular bonuses, and short- and long-term disability. If this sounds like the right opportunity in the call center financial services industry for you, apply to be a Collections Associate today!
ASK YOURSELF...
Do you conduct yourself in a professional and positive manner? Can you build a good rapport with people easily and communicate effectively? Are you able to analyze problems and find creative solutions? Do you thrive in a fast-paced environment and manage your time well? If this describes you and you're looking for a job in the call center financial services industry with career growth, you would be perfect for our Collections Associate position!
A DAY IN THE LIFE OF A COLLECTION ASSOCIATE
We give you all of the tools that you need to succeed and grow within our Call Center! As a Collections Associate, you get to go through a 3 week on the job paid training program in which you learn all of the ins and outs of call center operations.
Your main focus is communicating with our customers over the phone to help them get back on track with their monthly loan payments. You will actively find new ways to assist by listening to our customers, understanding their needs, and recommending the best payment solution for them.
You handle a variety of tasks that contribute to your success and the success of the call center, including, taking loan payments over the phone, working out of 3 main computer systems, answering inbound and outbound calls through an automatic dialer system all while promoting our core values, and ensure an outstanding client experience. If you love digging in to get the job done and seeing your hard work pay off in the growth of your department and advancement opportunities within the company, then this is your gateway to success!
ABOUT REPUBLIC FINANCE
Founded in 1952, we have helped our customers meet their personal finance goals for more than 70 years by providing a variety of consumer loans, flexible lending options, and incomparable customer service. We are proud to serve over 300,000 customers in more than 250 communities throughout the Central and Southeastern United States. With a commitment to our customers, we identify lending options that fit each of their unique needs. Not only are we dedicated to serving our customers, but we are also dedicated to giving back to our community. Company-wide, we hold annual fundraisers for the Juvenile Diabetes Research Foundation (JDRF) and the American Cancer Society, among other philanthropic efforts.
Our growing company offers a bright future for our employees. Whether you're just starting your career, or you have years of experience, there is a place for you on our team. We work to provide a clear career path and many growth opportunities for all of our team members. Our supportive culture is one where we all work together to continuously improve and reach our goals. We show our appreciation for our employees with great benefits and competitive pay!
- High school diploma or equivalent
- 1-3 years collections and/or call center experience
- Financial services industry experience is preferred but not required.
- Excellent verbal and written communication skills.
- Must be organized with effective time management skills
- Excellent customer service skills
- Professional attitude and demeanor is required
- Must meet our acceptable standards for credit history, criminal background history and pass a pre-employment drug screen.
We offer a competitive compensation and benefits package including:
- Health/Dental/Vision
- Paid Time Off (PTO)
- 401 (K) and employer match
- Company provided Life Insurance & Long Term Disability
Additional benefits with Republic Finance include:
- Employee of the Month Program
- Philanthropic support for charities such as Juvenile Diabetes Research Foundation and the American Cancer Society
- Professional offices with a friendly team environment
Republic Finance, LLC is an Equal Opportunity Employer and does not discriminate on the basis of race, sex, color, religion, national origin, age disability or veteran status in employment opportunities and benefits. Republic Finance, LLC maintains a Drug-Free Workplace.
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