Job Description

The Community Assistant is responsible for maintaining the lifestyle in regard to the property appearance, resident functions, and property cleanliness. As a Community Assistant, you will support the leasing team in achieving occupancy and retention goals by maintaining the building and community!

Essential Job Functions and Responsibilities

• Create memorable impressions and lasting relationships with prospects and residents by delivering outstanding customer service
• Contributes to resident engagement activities and events including newsletters, social events, and educational sessions
• Promotes ROCO and the community as a great place to live and work
• Ensures all policies and community rules are followed by residents. Reports violations or risks to the Property Manager
• Preform clubhouse opening and closing procedures, including light housekeeping
• Participates in on-campus and/or community involvement events
• Must be able to work a rotational on-call and/or weekend shifts
• Performs all other tasks assigned by the Property Manager

Required Skills & Functions

• 6 months+ customer service experience preferred
• Strong organizational skills with the ability to multitask
• Ability to demonstrate problem solving skills
• Strong organizational skills with the ability to multitask

About ROCO:

ROCO Management is searching for energetic individuals to join #TeamROCO! Founded in 2012, ROCO Management is a privately owned and operated full service real estate investment and management company headquartered in Bloomfield Hill, MI! Already owning over 6,000 apartments across 5 states, ROCO Management plans to grow within the booming industry!

ROCO is Proud to Provide our Team Members with:

• Extensive benefits package including Medical, Dental & Vision plans
• 401K with employer matching contributions!
• ROCO University delivers virtual, live, and instructor-led training courses relevant to the Property Management industry!
• Generous paid time off, including competitive vacation, sick and personal time off, as well as 9 paid holidays!
• Aggressive commission and bonus plans*
• Employee referral program with uncapped earning potential
• Paid parental leave, tuition reimbursement, charitable donation program, employee recognition programs, and SO MUCH MORE!!