Job description

Job Title: Program Manager Congregate Sites
Level: Managerial
Reports To: Director of Programs
Job Location: Lawrence, MA
Position Type: Full-Time; Salary Exempt
Education Level: Bachelors Preferred
Salary Range: $50,000 - $55,000

Summary: **
The Program Manager Manages and oversees Congregate and Scattered Sites Lead Supervisors and Direct Care Staff in conjunction with Directors. Manages all special projects and oversees progress.
Responsibilities:

• Manages the day-to-day operations of the shelter direct staff insuring adequately staffed at all times. Maintains records and assures client confidentiality
• Assures the integrity of the facility and ensures standards for safety and sanitation are maintained. Makes certain that all local, state and federal codes are observed and that all operations comply with the applicable laws and donor requirements with guidance from Assistant Director
• Participate in interviewing process for new direct care staff
• Supervises shelter direct care staff, facilitates new hire trainings and monitor progress.
• Evaluates performance with guidance from the Assistant Director and Director of Programs
• Keeper of the Records (Meeting Minutes)

Oversees the volunteer program and supervises activities of interns in conjunction with Assistant Director/Director

• Prepares a variety of regular and special reports for the Director and Assistant Director of Programs.
• Oversees ADA Tracking, Noncompliance Process, and Tracking Serious Incident Reports
• Adheres to all agency and program policies, procedures and rules
• Performs all other reasonable related duties as assigned by the Director of Programs and/or Executive Director

*
Requirements: *

• Experience: Three years of experience and education or equivalent experience in human services
• Education: Bachelors Degree /Masters Degree, with major in Human Service or related field preferred
• Administrative and supervisory experience
• Excellent communication skills- written and oral; creative; able to work independently and in team; ability to handle crisis and public relations

• Must be able to occasionally ascend/descend stairs up to three or more sets, frequently move equipment weighing up to 15 lbs., must be able to remain in a stationary position 50% of the time
• Bi-Lingual Bi-Cultural Preferred (Spanish)

Job Type: Full-time

Pay: $50,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift

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