Customer Engagement Lead

Full Time
Oakland, CA 94612
Posted
Job description
At Clorox, we champion people to be well and thrive by doing the right thing, putting people at the center, and playing to win. Led by our IGNITE strategy, we build brands that make a positive difference in people’s lives around the world. And we know that success requires head, heart, AND guts — all three, every day — coming together to work simpler, faster, bolder, and more inclusively. Interested? Join us to
#IgniteYourCareer
!
Your role at Clorox:
Faciliate the development of retailer-specific category growth stories and bring stories to life for DMM+ engagement in collaborative, strategic long-range planning sessions
In this role, you will:
  • Plan, prepare, and execute a best-in class collaborative customer experience leading with the storytelling of our category growth vision

  • Develop and maintain overarching customer-facing narratives (FMI, Recession talking points, etc)

  • Provide process governance including coaching Directors and above on meeting expectations, desired outcomes, production process and requirements

  • Proactively evaluate and manage agenda and meeting content to ensure that Clorox is represented positively, and the meeting reflects excellence

  • Coordinate internal cross-functional teams including BU, Customer team, Category Leadership and 3rd party agencies to streamline processes, manage expenses, and drive solutions within budget and timelines
What we look for:
  • Ability to engage senior business leaders, build credibility quickly, accommodate multiple priorities and develop compelling stories
  • Relevant retail solutions experience within the CPG industry
  • Strong planning and project management skills
  • Technical presentation skills with ability to adjust quickly under pressure.
  • Understanding of consumer/shopper behavior and market research strategies
  • Knowledge of CPG industry and retail trends with understanding of Clorox and retailer-specific strategies
Workplace type:
We seek out and celebrate diverse backgrounds and experiences. We’re looking for fresh perspectives, a desire to bring your best, and a non-stop drive to keep growing and learning.
At Clorox, we have a Culture of Inclusion. We believe our values-based culture connects to our purpose and helps our people be the best versions of themselves, professionally and personally. This means building a workplace where every person can feel respected, valued, and fully able to participate in our Clorox community. Learn more about our I&D program & initiatives
here
.
[U.S.]Additional Information:
At Clorox, we champion people to be well and thrive, starting with our own people. To help make this possible, we offer comprehensive, competitive benefits that prioritize all aspects of wellbeing and provide flexibility for our teammates’ unique needs. This includes robust health plans, a market-leading 401(k) program with a company match, flexible time off benefits (including half-day summer Fridays depending on location), inclusive fertility / adoption benefits, and more.
We are committed to fair and equitable pay and are transparent with current and future teammates about our full salary ranges. We use broad salary ranges that reflect the competitive market for similar jobs, provide sufficient opportunity for growth as you gain experience and expand responsibilities, while also allowing for differentiation based on performance. Based on the breadth of our ranges, most new hires will start at Clorox in the first half of the applicable range. Your starting pay will depend on job-related factors, including relevant skills, knowledge, experience and location. The applicable salary range for every role in the U.S. is based on your work location and is aligned to one of three zones according to the cost of labor in your area.
–Zone A: $138,100 - $277,400
–Zone B: $126,600 - $254,300
–Zone C: $115,100 - $231,200
All ranges are subject to change in the future. Your recruiter can share more about the specific salary range for your location during the hiring process.
This job is also eligible for participation in Clorox’s incentive plans, subject to the terms of the applicable plan documents and policies.
Please apply directly to our job postings and do not submit your resume to any person via text message. Clorox does not conduct text-based interviews and encourages you to be cautious of anyone posing as a Clorox recruiter via unsolicited texts during these uncertain times.

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