Job description

Customer Service / Order Processor

Our fast-growing national client located in Westminster is seeking dynamic and customer service-focused team members that are ready to provide a top-notch customer experience to their clients. In this awesome opportunity, you will communicate and coordinate order-related activities with customers, lab, shipping, and Sales Reps to ensure orders are processed and shipped quickly and accurately.

Key Responsibilities of the Customer Service / Order Processor:

• Primary point-of-contact to customer post-sale for non-technical problems and questions related to their order. Ensure customer’s needs and expectations regarding their order are met. Follow through with requests to completion or escalate to Senior Customer Care Representative when appropriate.
• Contribute to the maintenance of lasting relationships with customers through knowledgeable communication and proactive resolution of questions or issues. In part this is accomplished through partnership with our technical support team.
• Manage all aspects of order cycle as necessary to ensure customer satisfaction.
• Effectively manage work situations of moderate degree of complexity that may include difficult customer issues, which could impact company image and/or sales dollars and costs.

Perks of working for this company and in the Customer Service / Order Processor Role:

• Business casual dress code five days a week
• Highly visible position with excellent promotional and growth opportunities
• Amazing company culture with a mission of community involvement
• Outstanding benefits and PTO
• Fully paid parking
• Non call center working environment

Job Type: Full-time

Pay: $22.00 - $26.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
• Work from home

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus pay

Work Location: Hybrid remote in Denver, CO 80234

arclintfl.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, arclintfl.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, arclintfl.com is the ideal place to find your next job.