Customer Service Parts Specialist

Full Time
Indianola, IA 50125
Posted
Job description
Cemen Tech promotes a drug-free work place.


Customer Service Parts Specialist
Pay based on experience
1st shift


POSITION REQUIREMENTS

Customer Service Parts Specialist will allow the candidate to not only assist our customers over the phone with their parts needs, but they will also occasionally travel to customer sites for training and/or service calls. Our ideal candidate would have a strong mechanical aptitude with a high desire to learn and assist customers.

Duties will include:

  • Assisting customers and dealers in correct part needs, placing orders for the parts, and assisting the expedite of urgent orders for the customer.
  • Training customers on new equipment
  • Assisting the customer and dealer with technical questions and problem resolution
  • Training customers and dealers in a classroom and hands on environment
  • Dedication to making sure customers’ needs are met or exceeded.

A few things you will need to bring with you:

  • The ability to obtain a Class B CDL (26,000+ with air brakes & clean driving record).
  • Prefer prior experience demonstrating mechanical aptitude
  • Customer service experience is a plus
  • Ability to use Microsoft Office including Outlook, Excel and PowerPoint

BENEFITS

Apply today to become a part of the Cemen Tech Experience

  • FREE HEALTH INSURANCE
  • PAID TIME OFF
  • 401K
  • STOCK OPTIONS
  • BONUSES

We are changing the industry and peoples’ lives every day. Come be a part of something exceptional.

Cemen Tech, Inc. is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, The Employer will provide reasonable accommodations to qualified individuals with disabilities and encourages prospective employees and incumbents to discuss potential accommodations with Cemen Tech, Inc.


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