Customer Service Rep

Full Time
Springfield, PA 19064
Posted
Job description

Mcloughlin Plumbing, Heating & Cooling is calling all exceptional client service professionals in the Springfield, PA area who are ready to have their evenings and weekends free to apply to join our office team as a full-time Customer Service Rep!


WHY SHOULD YOU JOIN OUR TEAM?

We care about our team. Our Customer Service Reps work typical 9-5 office hours, 40 hours a week and earn top pay of $21.00-$23.00 an hour, based on experience. Our team members also receive great benefits, including company-paid health insurance, dental, vision, a 401(k) plan with generous company match, vacation pay, paid holidays, and opportunities for advancement. It is easy to apply with our initial mobile-optimized online application. Almost ready? Please continue reading!


ABOUT MCLOUGHLIN PLUMBING, HEATING & COOLING

For almost 55 years, we have been providing superior plumbing, heating, and air conditioning services to the residents of Delaware County, Montgomery County, the Main Line, Chester County, and Philadelphia. As a family-owned business, we pride ourselves on exceptional customer service. Ninety percent of our business is repeat business! We develop relationships built on trust with our clients. We care about our customers, neighbors, and employees!

We believe that each and every employee and position is important to the overall success of our company. We all work together as a team. We truly care for the well-being of our employees. We offer highly competitive salaries, great benefits, opportunities for advancement, and a fun and rewarding work environment.


ARE YOU A GOOD FIT?

We hire people who like to go above-and-beyond for customers. Ask yourself: Are you organized and detail-oriented? Can you manage your time well and prioritize multiple tasks effectively? Do you enjoy interacting with people on the phone and understand good phone etiquette? Can you solve issues for all kinds of clients with professionalism and patience? Do you have excellent communication and interpersonal skills? If so, apply for this Customer Service Rep job today!


YOUR LIFE AS A CUSTOMER SERVICE REP

As a Customer Service Rep, you are the "go-to" person at our company. Employees and clients alike will depend on you for accurate information as well as exceptional customer service! You will spend much of your time answering phones, scheduling and confirming appointments, entering purchase orders, processing invoices, and dispatching technicians. We will need you to provide fantastic customer service as you communicate with clients and staff by phone and in person. We will also need your amazing organizational skills to help keep the office clean, organized, and running smoothly. If you can also meet the following, apply now!

  • Computer skills
  • Phone abilities
  • Strong customer service skills
  • Knowledge of Quickbooks a plus!


Location: 19082

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