Job description

Title: Customer Service Representative

Job Type: - Full time – Regular

Pay Rate: $15-$17/hr

Benefits- Medical, Dental, Vision coverage. 401K, Referral Bonus

Shift Timings: - Monday to Friday 10.00am to 6.00pm

Hours per week: - 35 hrs

Location: - Tampa, FL, 33607

Job Summary:

We are looking for a customer-oriented service representative. The target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction.

Responsibilities:

· Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude in a high visibility office environment.

· Receive calls and e-mails regarding service and supply requests for copiers, printers, intelligent lockers, and mailing products.

· Create inventory, service, and supply orders and returns.

· Document information in all logs and reports with keen attention to detail.

· Follow up and escalate service and supply requests with 3RD party vendors on an ongoing basis.

· Daily interaction with Customers, Service Technicians, Managers, and vendors.

· Facilitate any shared e-mail boxes.

· Perform other tasks as assigned and participate in cross-training

· Adhere to all safety procedures

SKILLS AND

REQUIREMENTS:

· High school diploma or equivalent (GED) preferred

· Minimum of 1-year customer service related experience

· Experience with maintaining and basic troubleshooting of printers, copiers, and other office equipment

· Ability to interface with end-user in a professional manner, sense of urgency

· Excellent communication skills both verbal and written (telephone)

· Ability to effectively work individually or in a team environment

· Competency in performing multiple functional tasks

· Ability to meet employer's attendance policy

· Lifting up to 50 pounds

· Standing for long periods of time

· Significant walking

· Valid driver's license with a good driving record

· Willingness to submit to a pre

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 1 year (Required)

License/Certification:

• Driver's License (Required)

Work Location: On the road

arclintfl.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, arclintfl.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, arclintfl.com is the ideal place to find your next job.