Job description

• Must have a BA or BS.
• Assist customer with online transactions.

• Input client notes following email and calls with client into CRM.

• Nurture client relationships and build a rapport with new clients.

• Answer inbound service calls and make outbound service calls.

• Consistent follow up on client calls, emails, inquiries, requests, timely and accurately.
• Assist customers with online applications and online payments.

• Handle customer issues.

• Follow up on online quotes to inform customers of the benefits of our products and pricing.

• Complete sales transactions and processing of payments.
• Practice customer focus, collaboration, and communication with team.

• Retains up to date knowledge of company products.

• Performs additional duties as required and or requested.

Job Type: Full-time

Pay: $40,000.00 - $45,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No nights

COVID-19 considerations:
Our company has installed glass partitions between cubicles for safety. We have a wide open space where all seating is more than 6 feet apart. Our office is cleaned nightly.

Ability to commute/relocate:

• Woodcliff Lake, NJ 07677: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Our personnel policy requires all staff to wear business attire: males must be clean shaven, wear a suit/tie; females must wear suits or business dresses. Are you willing and able to comply with this?

Work Location: One location

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