Job description
Customer Service Representative
Enjoy working with customers to provide support and solutions? Interested in working in a team-based atmosphere with opportunities for growth? Custom Personalized Lawn Care may be the answer for you! We are currently looking for a qualified Customer Service Representative at our Flint Headquarters location who can provide professional customer service with a family feel!
Custom Personalized Lawn Care is a family-owned company providing fertilization and weed control services to our residential clients since 1988. We provide services out of 4 locations in Flint, Saginaw, Lansing, and Novi. We offer a stable and growing work environment with consistent growth in our client base each year. Our Customer Service Team is a major part of what has allowed us to thrive and grow into one of the largest lawn care companies in Mid-Michigan!
Compensation and Benefits: An experienced Customer Service Representatives will receive a starting pay of $15/hour depending on the level of experience. We also offer 1.5 times hourly pay if working over 40 hours per week.
Extra Incentives: In addition to the hourly pay, we offer numerous incentives including opportunities to earn commission on services sold and individual and team bonus opportunities awarded monthly. On top of our generous commission and bonus structure, our staff enjoys paid holidays, paid vacation time, 401K with Company match, as well as Medical, Dental, Vision and Disability package opportunities, as well as weekly payroll and Direct Deposit.
Work Hours: A qualified candidate would need to be available to work Monday thru Friday 9:30 am - 6:00 pm and work a half-day 1-2 Saturdays per month. Hours vary slightly depending on the time of year and if scheduled to work on a Saturday.
Requirements For Success:
Basic knowledge of Lawn Care is preferred
Proven success in Customer Service
Ability to work and multi-task in a fast-paced environment
Exceptional oral, phone, and written communication skills
Strong computer skills
Detail oriented
Confident decision-maker
Dependable and reliable record of attendance
Good work ethic
Positive, professional attitude
We are excited to welcome the next PROFESSIONAL Customer Service Representative to our hard-working, dedicated, and FUN office environment! Reach out TODAY to schedule an interview and see for yourself why we have a great employment retention rate and a very impressive average tenure of our staff!
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Supplemental pay types:
- Commission pay
Ability to commute/relocate:
- Flint, MI 48506: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
- Are you willing to undergo a background check, in accordance with local law/regulations?
- The chosen candidate for this position will need to work 9:30 am - 6:00 pm Monday thru Friday and work a half-day 1-2 Saturdays per month. Hours vary slightly depending on the time of year and if scheduled to work on a Saturday. Are you able to work these hours?
Education:
- High school or equivalent (Preferred)
Experience:
- Lawn Care Knowledge: 2 years (Preferred)
Work Location: One location
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