Job description

Are you meticulous with details, interested in a multifaceted role, and great at helping teams and supporting customers? Are you looking for an opportunity to begin or advance your career with an industry leader who has consistently grown double digits? If you have a great work ethic, enjoy learning about technology, and want to excel in a performance driven environment, we are currently seeking a Customer Support Manager to join our team.

The Customer Support Manager will act as the lead sales support specialist within the sales team.

• Promoting all products and solutions to current clients to expand product offerings within current client portfolio.
• Account management support as well as achieving expected business results on a weekly and monthly basis.
• Various administrative tasks to assist the sales team to allow them to focus on selling and growing the market share.
• Meeting with customers both at their location and virtually.
• Assisting customers to resolve customer issues, assist with contract negotiation and submission, and account documentation.
• Managing, tracking, and supporting current client meetings.
• Working with Outside Sales Executives as a liaison to complete projects and continue building relationships with existing accounts.

Compensation

The position offers a $42k base plus both monthly and quarterly team performance bonuses. There are also multiple contests throughout the year to include incentive trips, opportunities to attend professional sporting events, and a full fringe benefits package including medical, dental, vision, PTO and holidays and a 401k with a generous company match. You will also receive a vehicle allowance and a smart phone allowance for company business.

POSITION REQUIREMENTS

• We are looking for a highly motivated professional with a proven track record of success in team sales environments with business to business sales and/or business skills.
• Proficiency in Microsoft Office (especially Excel) is a must.
• We're looking for a person who is honest and ethical, career focused, self-motivated, and resilient.
• We're looking for a candidate who has a strong desire to be detailed oriented and work in a customer focused and consultative support role.
• Excellent time management and problem solving skills.
• We offer full training for products and welcome candidates to apply from various industries.
• Must successfully pass a criminal background check prior to hire, and candidates must have a valid Driver License and reliable transportation
• We’re looking for someone with good people skills and the ability to motivate others.

Job Type: Full-time

Pay: $45,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Ability to commute/relocate:

• Overland Park, KS 66214: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Required)

Experience:

• Sales Support: 1 year (Preferred)
• Account Management: 1 year (Preferred)
• Microsoft Office: 1 year (Required)
• Customer Service: 1 year (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person

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