Job description
Description: Responsible for assisting all clinical intake staff with clerical functions.
JOB DUTIES /KNOWLEDGE
- Answers telephone calls directed to the intake department and prioritizes calls
- Obtains demographic information from referral sources
- Enters intake data into computerized system with 100% accuracy, ensuring no duplicate entries are made
- Serves as liaison for the Intake Coordinators working in the hospitals or nursing homes
- Notifies all appropriate departments of any changes related to the SOC
- Forwards insurance information to the Insurance Verifier, and ensures timely verification
- Organizes SOC information and assures placement of COC and ancillary services
- Performs all clerical functions of the intake department
- Collaborates with Director of Intake, Supervisors and Coordinators. Consults with supervisor when appropriate
- Demonstrates ability to perform quality and effective services.
- Demonstrates ability to set and meet objectives, and to find increasingly efficient ways to perform task.
- Completes work, and documentation with accuracy and within agency time frames.
- Requires minimal supervision and is self-directed.
QUALIFICATIONS
1. High School diploma
2. Minimum of one year office experience
3. Experience in a health care office setting preferred
4. Effective verbal and written communication skills
5. Ability to effectively multi-task
6. Computer literacy, and effective typing skills
Job Type: Full-time
Pay: From $20.00 per hour
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Night shift
- Weekend availability
Experience:
- Healthcare Data Entry: 1 year (Preferred)
Work Location: One location
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