Job description

Have you been called a “go-getter”? Are you driven to take excellent care of patients and customers? Do you take initiative and are you excited to contribute to the common goals of the team?

Our team is seeking a positive, energetic, and outgoing Office Admin who is ready to learn and grow with an amazing group of dental professionals. We strive to go above and beyond for our patients and team and are looking for you if you want to do the same!

What would you do?

• Uphold quality patient care with a customer service approach to all communication (in-person, phone, text message, email)
• Treatment planning/presentation & financial discussions.
• Scheduling/confirming appointments & contacting patients with unscheduled treatment.
• Additional office duties as assigned.

Daily tasks include but are not limited to

• Greeting patients and updating patient personal and insurance information
• Scheduling appointments, assisting patients, and answering questions on the phone and in person
• Treatment planning and discussing financial payments with patients
• Verifying insurance and entering payments into patient accounts
• Helping prepare the daily deposit

Weekly and monthly tasks include but are not limited to

• Assisting with dental insurance claims, correction of claims, and other insurance related tasks
• Running A/R, production, staffing and other required reports
• Sending patient statements

To be successful in this role you will need

• Exceptional written and verbal communication skills
• A friendly demeanor and an aptitude for customer service
• To be a true team player who is open to helping where needed
• Ability to use sound judgment and discretion in handling confidential communications and documents.
• To be open to learning processes and procedures
• The ability to multitask and flex between duties and office and patient needs

Job Type: Full-time

Pay: $18.00 - $23.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift

Experience:

• Dental Administrator: 1 year (Preferred)

Work Location: One location

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