DMV Title/Licensing Supervisor - Car Rental
Job description
Fox Rent-A-Car (a division of Europcar Mobility Group) is a benchmark for low-cost leisure car rental in the United States and around the world. Our US market is growing rapidly and expansion is on the horizon.
We are currently looking for a team-oriented individual that will be directly responsible for the day-to-day activities of the Corporate DMV department. The ideal candidate will have experience in vehicle licensing and titling. The role will supervise and coach direct reports in the performance of their duties, complete performance reviews, and provide feedback.
You will:
- Manage title preparation for vehicles purchased for fleet, including accurately recording owner/lien holders on MSOs - manufacturers' statement of origin.
- Manage incoming and outgoing title processes.
- Manage the Auction process and ensure titles are accurate and current and are sent to Auction as needed when the vehicle sells through the auction channels
- Assign titles to buyers once monies are received
- Oversee and execute the re-registration of used vehicles
- Manage registration renewals.
- Manage the completion of applications for the title, duplicates, salvage, and non-repairable units
- Provide DMV support to the field locations
- Communicate and develop relationships with state DMV, vendors, and internal staff members
- Provide general support and problem resolution for internal and external customers
- Train, develop, and coach department employees
- Supervise and coach direct reports in the performance of their duties, complete performance reviews, and provide feedback.
- Maintain accurate records and ensure updates regarding registration and title information in TSD and Fleet system.
- Maintain ELT Electronic Lien title process to release liens to paper for mandatory ELT states via service provider website
- Research, audit, and resolve missing vehicle titles from inventory
- Maintain a regular and reliable level of attendance and punctuality necessary to ensure optimal performance of your team and departmental operations
- Handle various administrative functions needed to ensure deadlines are met
Education Requirements:
- High school diploma or equivalent combination of education and work experience
Qualifications/Experience:
- Top-notch Customer Service skills
- Prior supervisory/management experience preferred
- 3+ years of vehicle tag and title experience or Car Rental preferred
- Capability to multi-task
- Ability to work independently
- Competence with Microsoft Office, Workspace - G, including Exel, Access, Google mail
We offer:
- Competitive salary
- Employee discount
- Medical, dental, and vision plans
- Life insurance
- Short & long-term disability plans
- 401K
We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. Accordingly, all members of society, irrespective of age, gender, disability, sexual orientation, race, religion, or belief, are encouraged to apply to join our team. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.
Brand: Fox Rent A Car
Address: 4135 South 100th East Avenue Tulsa, OK - 74146
Property Description: Tulsa - Administrative Offices
Property Number: 1007
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