Job description

Essential Duties and Responsibilities:

• Document Recognition – Recognize document types and the filing fees that may be associated with them (i.e. Motions, Answers, and Stipulations etc.)
• Customer Service – Answer Client phone calls and emails in a friendly, helpful manner
• Organization – Keep documents in appropriate folders to reduce risk of error and increase speed and efficiency when uploading documents in the Court portals
• Communication – Effectively communicate with other E-filing Specialists, NSCs, Clients and tother First Legal personnel or Clients; speak up and ask questions when unsure about a process or task
• Handle High-Pace Environment – Keep calm, patient and collected while handling an increase in work and calls/emails from Clients
• Data Retention – Recall local rules and information specific to different Courts, regarding document preparation and other e-filing requirements
• Reliable – Showing up to work when scheduled
• Attention to Detail – Review email instructions, instructions in jobs, and documents before submitting to the Court
• Self-Sufficiency – Taking it upon yourself to address and try to resolve a situation with a Client or the Court before escalating to a superior

Job Qualifications:

• 3+ years in various court, e-recording document and attorney services roles in a variety of businesses and industries is preferred
• Proficient in navigating the internet and multiple browser tabs
• Ability to mutli-task and highly organized
• Comprehension and ability to execute specific instruction
• Experience with Microsoft Outlook and Office
• Experience with Adobe PDF
• Able to communicate professionally and effectively with Clients and peers alike via call or email

Schedule/Location

• Hours 8:30am-5:00pm
• In Office- Monterey Park
• Entry Level - $16-18/hr

About First Legal:

We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, or any other basis protected by law.

First Legal is the first truly comprehensive File Thru Trial™ solutions firm. With over 17 offices across the United States, First Legal has been serving thousands of law firms and corporations for more than 30 years across our six divisions - Court & Process, Depositions, Discovery, Records, Digital and Investigations. Our success comes through our company culture of innovation and trust, commitment to quality service, and depth of industry knowledge. Our mission is to be the most dependable and trusted business partner for our clients by serving every aspect of the litigation workflow. First Legal partners with our clients on a national basis to achieve the most efficient litigation solutions for the betterment of our clients.

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Monterey Park, CA 91754: Reliably commute or planning to relocate before starting work (Required)

Experience:

• E-Recording: 3 years (Preferred)

Work Location: In person

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