Job description

Role: Employee Experience Specialist/Onsite

Location: San Jose/CA

Notes: - Onsite work, no remote

Description

Title: Employee Experience Specialist, Employee Experience, Operations, General Affairs Reports to: Operations Lead, General Affairs Description of role: Overall support of the employee experience, services, and project management with associated teams Principle Functions:

• Responsible for assisting the Employee Experience team for management of 3rd party service vendors

• Prepare vendor list for general services, benchmark and develop service vendor scope of work, contact vendors for proposals, evaluate and recommend selection of vendors for RFP

• Provide financial operations support in tracking annual capital & expense spending including annual budget management

• Submit budget approval and develop plans for service implementations or changes

• Provide daily operations support in expense tracking, invoice payments, creation of budget requests, purchase requests & purchase orders, PUMIs, and all other financial functions

• Conduct surveys for services vendors to evaluate proper pricing on the new or revised contract

• Conduct periodic meetings with service vendors to discuss and verify all contract conditions and perform timely inspections

• Schedule and maintain records of periodic services by the vendor

• Place service calls as needed and follow up for completion

• Maintain service vendor contracts

• Coordinate cancellation and renewal of contracts on a timely manner

• Work collaboratively with management, procurement, and legal department for approval on the new or revised contracts

• Review quarterly and semi-annual reports for usage to verify and analyze order trends

• Review supply orders placed for contract price items with the vendor

• Provide support for product review and procurement of all day-to-day and special project supplies

• Assure that all invoices are in line with contract specifications and verify the receipt of products as specified in the proposals

• Ensure compliance with all safety and security protocols

• Provide backup support for the team

• Manage VP Phone support working with dispatchers and HR team and provide café card management support

Requirements

Required Qualifications:

• Bachelor’s degree from an accredited college or university in hospitality, business, facility, communications, or project/event management related fields

• Two years relevant experience or at least three years professional experience

• Familiarity with hospitality, real estate, operations, facilities, and office services functions, with direct experience in a facilities department preferred Preferred Qualifications:

• Excellent communication (verbal and written) and interpersonal skills

• Proficient with software programs including Microsoft Excel, PowerPoint, Word, and Outlook • Ability to learn internal systems

• Critical thinker and proactively identify issues and propose solutions

• Work well under pressure and within time constraints in a fast-paced environment

• Ability to multi-task with attention to details

• Ability to build relationships with both internal and external customers

• Excellent analytical and organizational skills

• Capable of working with ambiguity and change

Job Type: Contract

Pay: $40.00 - $45.00 per hour

Schedule:

• Monday to Friday

Ability to commute/relocate:

• San Jose, CA: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• must have exp in software programs Microsoft Excel, PowerPoint, Word, and Outlook

Experience:

• Leadership: 1 year (Preferred)

Work Location: In person

Speak with the employer
+91 628-867-8760

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